IT Central Station is now PeerSpot: Here's why

Duo Security Pros

Jeff Naperski - PeerSpot reviewer
Senior Professional Services Engineer at a outsourcing company with 11-50 employees
Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic.
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JH
Sales engineer manager at a wholesaler/distributor with 1,001-5,000 employees
We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology.
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Sean Muller - PeerSpot reviewer
IT Security manager at a energy/utilities company with 201-500 employees
The multi-factor authentication process and the geo-locking features are great.
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Buyer's Guide
Duo Security
August 2022
Learn what your peers think about Duo Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
Ronnie Scott - PeerSpot reviewer
CTO at Charter
It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going.
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JP
Network Engineer at a tech services company with 11-50 employees
Multifactor authentication is the most valuable feature.
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Patryk Rurek - PeerSpot reviewer
Dynatrace Architect at a hospitality company with 10,001+ employees
The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature.
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Homer Martinez - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast.
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EP
MSP Director at a tech services company with 11-50 employees
The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices.
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Ata Alemoush - PeerSpot reviewer
Sr Modern Workplace Specialist at a logistics company with 10,001+ employees
The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register.
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Carl Smith - PeerSpot reviewer
Network engineer at a manufacturing company with 1,001-5,000 employees
Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process.
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Duo Security Cons

Jeff Naperski - PeerSpot reviewer
Senior Professional Services Engineer at a outsourcing company with 11-50 employees
More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better.
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JH
Sales engineer manager at a wholesaler/distributor with 1,001-5,000 employees
Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them.
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Sean Muller - PeerSpot reviewer
IT Security manager at a energy/utilities company with 201-500 employees
We had some trouble with the password reset function.
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Buyer's Guide
Duo Security
August 2022
Learn what your peers think about Duo Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
Ronnie Scott - PeerSpot reviewer
CTO at Charter
We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization.
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JP
Network Engineer at a tech services company with 11-50 employees
Technical support could be improved. I don't think all support should have to go through an agreement.
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Patryk Rurek - PeerSpot reviewer
Dynatrace Architect at a hospitality company with 10,001+ employees
I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it.
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Homer Martinez - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
They could just continue to add more integrations.
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EP
MSP Director at a tech services company with 11-50 employees
One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it.
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Ata Alemoush - PeerSpot reviewer
Sr Modern Workplace Specialist at a logistics company with 10,001+ employees
Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available.
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Carl Smith - PeerSpot reviewer
Network engineer at a manufacturing company with 1,001-5,000 employees
It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little.
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Buyer's Guide
Duo Security
August 2022
Learn what your peers think about Duo Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.