Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro Reviews

Our main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is general protection for our end user devices. We have approximately 1,000 to 1,200 end user devices, and each one has CrowdStrike installed on it and uses Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for protection against BIOS attacks or any other attacks that may happen. The primary use case is defense; we need to stay protected.

The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product.

My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see.

I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro can be improved. Right now it has so many functions because it can go below the OS layer and already has amazing functions. If devices outside of scope could be added, that might be an improvement, but I do not really know what can be improved at this point. That is probably up to the engineers to decide. To be honest, that is the future; I do not have visibility right now, but I am sure they will come up with something really good.

We have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for a long time for all of our devices. With CrowdStrike, we implemented it sometime before 2019 or before COVID at some point. We were not using CrowdStrike initially; we were using a different antivirus or SIM platform. We have probably been using the integration with Dell and CrowdStrike for about six years.

I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable. With CrowdStrike, we had a major outage where half the world experienced a major outage in 2024, but I will not speak about that. Other than that, everything has been completely stable; we have not seen any issues with DTD and CrowdStrike. The end user effect, end user visibility, or performance hit has been extremely minimal, so we have really seen nothing but positive results in terms of the effect it has had on us.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company. Since I arrived here about four years ago, we have expanded to three additional large clinics. It has been very simple to roll everything out; we get the images on the Dell machines, and CrowdStrike is part of that image, and it is just a simple deployment. Very little hands-on work is needed, and very few complications happen during the install process, so it has been quite straightforward.

I would rate customer service and technical support as great on a scale of one to ten. Dell support for me has always been great. I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up. As a matter of fact, I feel bad sometimes because I will leave tickets open with them and they will keep following up with me. They have always been great and they seem to know exactly where to route those tickets depending on the issue.

Prior to adopting Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, we were using Trend Micro to address similar needs, and it was not the best software. I think we had been using it for maybe ten years or more, but there was not the same level of visibility or the same level of protection. CrowdStrike and Dell were definitely a step up from what we were used to.

We have Advanced Memory Scanning turned on across our entire end user fleet and our virtualization environment, so every machine gets CrowdStrike and most machines are Dell.

There is a return on investment with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. There have been detections that we would not have previously seen, and it has saved us a lot of time, especially with CrowdStrike's SOC team. The fact that there is reporting up to the cloud and there is a team that is monitoring and can tell us and give us advice on what to do saves us tons of hours that our team would normally spend on investigation.

As for an approximate metric of how many hours have been saved per year, to get the full picture of any attacks that would have been prevented, we have probably saved about eighty hours per year with the investigation that we have not had to perform.

My experience with the pricing, setup cost, and licensing of the platform has been fairly simple. Licensing has been pretty straightforward, especially with CrowdStrike and Dell. It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.

Security agent performance is extremely important as criteria when I buy security software and PCs. I have been using PCs for a while all the way back to the nineteen nineties. What is important is when antivirus software got really popular, it worked, but it slowed everything down to a crawl. The fact that CrowdStrike and Dell have gotten to a point where it has no user effect, or virtually zero user effect, is absolutely game-changing. It is the way of the future and this is how it sets the standard for future products for anyone. This is how it has to be; you cannot have any effect from software running in the background, and this accomplishes that very effectively.

I think that Falcon Data Security's new feature for data protection in AI is extremely important going forward, especially because we are in healthcare. We deal with PII and PHI, and that information cannot get out. The fact that AI right now is essentially unregulated for the most part is very dangerous, and if CrowdStrike is releasing this new feature, which it sounds like they are and it sounds incredible, that is extremely important. If it can flag PHI or PII from escaping the sphere of our company, then that adds so much ability for the end user to do a lot of work without having to worry about the security aspect of things; our data is not getting out there.

A single-console view of below-the-OS security for increasing fleet security posture is extremely important. Normally in the past you would not see that level or that lower level of protection and visibility. The fact that that is there now and you can view it from a centralized console adds definitely a layer of confidence that you did not have previously while working in the field. OS-level detection and reporting is one thing, but the fact that you can go to a lower level than that and get to the BIOS level of things really adds visibility that you would not have before from a security perspective. You can see if there are attacks at a layer that was not previously accessible.

I factor in device health in my zero-trust security architecture from a certain perspective because device health matters. As a device gets older or goes out of date, things happen to it. You tend to see maybe your support staff start to open holes in things to get things working again. It is extremely important that you keep your devices healthy so that you do not accidentally open doors for attackers.

I would rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro overall as a solid nine out of ten; I do not think I have experience with a better product, so it is hard to say. This has been a great product.

My advice to other companies considering Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is to go for it. You have all the features that you will need for a modern enterprise; you have the visibility, the protection, higher-level protection, low-level protection, and everything in between. Go for it; they are both huge name brands and they have really improved, and they are both great companies and they both have good products; they are just great products in general.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro provides BIOS layer security below the OS security to specifically target advanced threats such as firewall and file-less attacks. I use it to meet three major primary goals: deep BIOS verification, hardware-enhanced threat detection, and out-of-band remote recovery.

Below OS security closes the gap left by traditional security software that runs only after the OS starts. By ensuring that the foundation of the computer has not been tampered with or corrupted by a stealthy hacker, below OS security addresses the main blind spot in traditional security approaches.

I also use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for hardware-enhanced threat detection, including heavy memory scanning through the Intel GPU via CrowdStrike. This capability spots malicious behavior in real time without impacting PC performance, which is the second main reason for using this solution.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has positively impacted my organization by drastically reducing downtime and IT overhead. By combining hardware-level indicators with CrowdStrike telemetry, my security operations team saves approximately 80 hours per year in investigations and alert handling time.

The time savings have transformed my team's workflow, allowing us to focus on proactive security measures instead of reactive incident management. This enables faster response times and fewer disruptions, which allows for increased focus on high-value projects.

The best features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that stand out to me are BIOS verification and post-BIOS verification, which capture a snapshot of the PC BIOS and securely verify it against a known-good database in the cloud. This exposes hidden deep-level tampering without slowing down boot performance and end-user experience. Additionally, BIOS Indicators of Attack (IOAs) monitor the firmware for changes in behavior or configuration, alerting security to advanced threats before they can gain control of the operating system.

Another outstanding feature is hardware-accelerated memory scanning, which passes resource-heavy memory scanning directly to the Intel silicon processor. This allows CrowdStrike Falcon to intercept file-less attacks and code injection without straining end-user device performance. Unique dashboard visibility feeds rich hardware-level telemetry into a single CrowdStrike Falcon console panel, allowing security professionals to track entire fleet compliance and spot vulnerabilities instantly.

The feature that makes the biggest difference for my team is hardware-accelerated memory with zero user impact, as it eliminates performance sluggishness. Traditional hardware security frequently spikes CPU usage, causing laptops to lag and triggering employee complaints. The integrated Intel GPU makes heavy background scanning feel seamless, and my IT team reports that the deep integration between the hardware telemetry and CrowdStrike platform delivers alerts with fewer false positives, saving an average of 80 hours per year in wasted trigger time.

Another valuable feature is that instead of requiring users to mail in a broken, compromised laptop back to headquarters, my IT team uses the underlying out-of-band connection to isolate, wipe, or repair corrupted firmware remotely. This prevents costly operational downtime and keeps remote employees working securely.

The primary areas for improvement for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are heterogeneous fleet support, out-of-band management complexity, and cost.

Improvement can be made regarding vendor lock-in and mixed fleet limitations. The specialized below-the-OS protection and BIOS strictly rely on Dell's commercial platform and specific Intel vPro tiers. Additionally, pricing and multi-tier licensing appear to be areas that could be enhanced, as securing the stack requires premium commercial Dell hardware along with specific Intel vPro chips and CrowdStrike Falcon licensing.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is deployed on-premises in my organization.

On-premises, the solution relies on a hybrid architecture where endpoints are managed locally via on-premises infrastructure, while threat intelligence and unified logging are funneled through cloud-based consoles. The deployment focuses on four primary areas: endpoint software distribution, which allows IT administrators to push software into distinct components of all Dell commercial PCs using on-premises deployment tools such as SCCM or group policy; installing an agent locally on each computer to capture below-OS telemetry, snapshot BIOS images, and track local configuration changes; and deploying a CrowdStrike Falcon sensor alongside the Dell agent to manage active real-time threat detection and scanning.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro saves my security team approximately 80 hours annually by combining CrowdStrike cloud threat intelligence with Dell hardware telemetry. It has also minimized device downtime through out-of-band recovery. Utilizing Intel vPro hardware control allows my IT team to remotely isolate, re-image, or wipe corrupted firmware on remote laptops, even if the operating system fails to boot. I have certainly observed a decrease in headcount, which indirectly leads to reduced operational costs.

My experience with pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro indicates it requires a very high upfront and total investment compared to standard software agents. Pricing demands commercial-grade Dell PCs with specific Intel vPro processors, presenting a higher unit cost than standard consumer or budget-friendly enterprise laptops. CrowdStrike Falcon licensing necessitates a separate EDR and XDR software license subscription with commercial tiers such as Falcon Pro or Falcon Enterprise, costing approximately $100 to $200 per endpoint annually, depending on the selected bundle or modules such as Falcon Complete or Falcon Flex. Therefore, the total cost to install is comparatively higher.

I rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro nine out of ten.

I selected this rating because while I continuously recognize its hardware-assisted memory scanning with virtual zero CPU performance impact, deep BIOS threat detection, and out-of-band capabilities, there are some areas for improvement.

Regarding Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro's AI capabilities, I find the solution highly effective in terms of governance and security. The transition from traditional security software rules to hardware-enforced AI-driven protection provides significant security impacts, including executive self-healing. This solution leverages an AI model capable of system-level recovery; if the system detects that the BIOS or firmware has been compromised, the AI can orchestrate firmware repair and system-wide recovery completely out-of-band and independently of the host operating system. Additionally, hardware-accelerated machine learning runs using Intel instead of bogging down the main CPU, allowing AI to perform behavioral analysis and block file-less attacks in real-time without performance degradation for the end user. In terms of compliance and governance, AI-driven post-BIOS verification provides proof of endpoint integrity, with continuous pass or fail attestation supplying concrete data logs for audits to the security team.

Regarding accuracy and reliability of output, this is a very mature product with high reliability for behavior threat and pump injection detection, boasting 99 percent accuracy.

My advice for others considering Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is to audit your hardware first. Do not assume that every PC supports this solution, as it completely relies on Dell commercial endpoints equipped with Intel vPro tier chips. Additionally, consolidate your dashboard visibility and take advantage of the native integration by ensuring your security operations route Dell SafeBIOS Indicators of Attack directly into the CrowdStrike cloud console. Finally, prepare your procurement team for multi-contract management, as there are multiple vendors involved in this solution.

My name is Richard Fairchild, I work in the automotive industry, and our use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is to verify the integrity of our endpoints from the boot into the operating system.

The best features about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are the simplicity in the integration between CrowdStrike and our endpoints; it took us less than a day to set up for our pilot, and when we ran our pilot test, everything went smoothly. We did not have any interruptions with our end users, our devices, and our appliances that we power with Dell and CrowdStrike.

Chip-level recovery is paramount to business continuity in the event that there is a ransomware attack or we need to do forensics on the device. In the event that we want to see what data has either been lost or exfiltrated, it is important for us to have that layer before the operating system starts.

CrowdStrike has been an industry leader in using hardware acceleration for the protection of the endpoint for some time now. I think not only is the Intel acceleration through its integrated graphics important to CrowdStrike and our endpoints, but also the integration of CrowdStrike's security layer with the NPU on our Windows platform PCs.

We do leverage hardware acceleration for CrowdStrike to do heuristic analysis on the endpoint for any type of compromise.

The security agent performance is essential, having worked with other security products in the past, such as FireEye HX from Mandiant or Microsoft's supported Defender for Endpoint for enterprises. CrowdStrike routinely gives us the best analysis with the minimum impact to our systems after configuration. We have IoT devices that have very low RAM on them to make them cost-effective, and the fact that we can have an AV agent use 80 megabytes of RAM on average and give us that protection is industry-leading.

Protecting against AI threats with CrowdStrike, one of the most important features that we have is the ability for CrowdStrike to audit things such as extensions in web browsers. That is often a very common vector for threat actors to insert things such as AI agents onto people's systems, and knowing that CrowdStrike's heuristic engine can detect those threats is what makes it important for us.

One of the most important things about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro with secure BIOS updates is to ensure that nobody can maliciously insert a USB drive into one of our endpoints. Some of our endpoints are very public-facing; members of the public can be within arm's reach of some of our technology. The risk of someone inserting a device, uploading something malicious before the boot with the operating system, is a real threat. Knowing that we have CrowdStrike verifying the integrity of the boot status of our systems is essential.

We have a series of compliance dashboards, and one of the great things with CrowdStrike is the ability for us to leverage the APIs given through the Falcon console. We can integrate that into reporting services such as Tableau or Power BI, and then we can have MCP server set up. If leadership asks for a list of all the endpoints that are not up to our security standards, they can get that information quickly.

I did not know that Intel and Dell's below the OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of the endpoint security posture. We have a variety of hardware in our environment, and CrowdStrike scales between Intel, AMD, and Qualcomm very nicely.

We have been using CrowdStrike for three years now at our company.

We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

It scales very well because we try to keep our environment 100% enforced with CrowdStrike and we try to keep our environment running with Dell products in every part of our business.

With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10. We have gotten answers very quickly, and we have always had someone on the phone very fast. Our agreements are very good and industry-leading. We have been very pleased with the support we have gotten from CrowdStrike.

Before we implemented CrowdStrike, we had a massive logging infrastructure in our environment. Thanks to using CrowdStrike and the Falcon console in particular, we have not had to have such a reliance on a massive logging infrastructure to such an extent. This saves us money on data, storage, and personnel, and it allows us to be a little more agile in our security practices.

I would rate the initial setup as a 10 out of 10; it is super easy to set up. We did not have any problems or conflicts with our business practices integrating CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro in our environment.

Considering that it has stopped a threat, that has made it a return on the investment. CrowdStrike does provide peace of mind when we are securing our endpoints.

There are not very many tools out there that can give us insight into how people's web browsers are functioning and what extensions they have installed. These are often applications that can be installed without administrative privileges, and having an endpoint tool that can show us what is running within the user space on endpoints makes it stand apart from some of the other tools we have used in the past.

We try to avoid using Intel vPro in our environment due to the lack of configuration and infrastructure on our side to leverage vPro. We do use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro to help us supplement that gap in our infrastructure. Another thing with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that we use is the ability to recover the operating system in the event that the operating system fails to load, and that is all still protected end-to-end with CrowdStrike.

The cost for CrowdStrike is very competitive compared to others in our sector. We have a multi-year license agreement with CrowdStrike, and we will probably continue to use CrowdStrike in the long term.

If you are considering protecting your Dell endpoints and your Dell infrastructure with CrowdStrike, it is a no-brainer. It is super reliable, super simple to set up, and it gives you the peace of mind to know that the BIOS and your security from turning the device on into the operating system without the fear of anything lingering in there.

There was one bump in the road that I think everybody knows about with CrowdStrike, but our business is very agile. We maintain our security best practices, so we recovered very quickly from that incident, and since that incident, we have had nothing but top-tier support from CrowdStrike. The overall review rating for this product is 10 out of 10.

Our main use cases for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro involve having a pretty expansive fleet, and although we don't use BYOD, we do have a mobile fleet of laptops and other devices that don't always end up in our yard all the time. Security is a huge factor, the ability to recover the fleet quickly and get our researchers and medical personnel up and running quickly is a priority. This was a natural choice to look into.

The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I like the most include its ability to recover quickly. Fortunately, we have not had any incidences that have required it, but it's always an ever looming threat. As we deal with auditors who ask us what we are doing to secure our devices, this is a very quick win for us to show and say that this is something we've considered and we have a solid product at our back that can get us back up and running.

My perception of the need for chip-level recovery is that it's integral to recovery. A lot of malware attacks at the OS level, but if you have something that's protecting at the BIOS level, it's a lot more secure. It's the reason why we have TPM chips and why that's been pushed to the front of security technology. This is very important.

I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory. Having something that will allow for advanced scanning that scans those memory spaces that are not typically thought of when looking at anti-malware products is an extra win.

The room for improvement that I would recommend to make it a 10 is that it might be beneficial to scale out to include servers. It's not really designed for servers. It's designed more for workstation fleet. If it were more geared towards that, it would be amazing.

I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable. We've not had many issues with installing the agent or getting it to cooperate.

I have seen return on investment with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro because it helps me sleep a little bit better at night.

When I consider other solutions besides Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, I remember that we have a really good relationship with Dell, and they showed us the product and gave us some demos, so it was a natural choice from there.

Security agent performance is huge as a criteria when I buy security software in PCs. I've been in the industry for over 15 years and it's been interesting to see how antiviruses and anti-malware products have gone from being something that is installed as a full thick desktop client where it's taking up memory and creating annoying dialogues, to how the agents have become very small and very discreet. Having agents running on your fleet where users count on your computer to have top performance, while still having an agent that will allow constant scanning and security without breaking the workflow is very important. It's been pretty fantastic.

In terms of data loss prevention, we are just now starting to set our foot into the AI landscape. As a healthcare agency, we are very concerned about PHI in particular. We can't throw our data into the open cloud for auditing reasons. Having DLP in place is something that is the first thing we're considering when talking about bringing AI into our environment.

The single console view is very important in increasing my fleet security posture. Single pane of glass is one of the primary things I look for, not just in security, but in everything we do. As the manager of our infrastructure with so many different endpoints at the server and workstation level, being able to at a glance look at a dashboard and view compliance rates and share that compliance rate with other people is very important to maximizing efficiency in our day-to-day work.

I factor in device health as one of our top priorities in our zero-trust security architecture when talking about workstations in particular. If there's an issue with a workstation on the OS level or software level, it's an attack surface that's potentially widened. This is something I look at in a holistic view when looking at device security.

For examples of how the features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro benefit my organization, I can say that we fortunately have not had an opportunity to use it in an active compromise scenario. However, it's been very good to share with our cybersecurity department and auditing agencies, where we can go into the dashboard and show those compliance rates. Whenever there's a compromise or a CVE that is shared with us, we can at a glance or within arm's reach grab the data we need to figure out what our posture is. I would rate this review a 9 out of 10.

My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is primarily for security, where I integrate many devices with Dell, such as BIOS or for wire security, and mainly for security reasons to prevent data leaks.

I can see that we are in the AI era, and there is a risk of indicators of attack, tamper detection, and threats of data insecurity, where data leaks may happen. All of this can be easily handled with the help of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

As for my data protection journey for AI, I manage continuous data influx into my systems, ensuring that it is handled appropriately in terms of timestamp and history, with the recovery features provided by Dell being particularly effective.

In my zero-trust security architecture, I ensure that any system provided to employees is secured by this tool to prevent data, files, images, or documents from being compromised when external hardware or software is connected.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has positively impacted my organization by preventing external threats such as data leaks or viruses that could compromise my systems, and I have not faced such issues since I started using it six years ago.

As for tracking specific metrics, I can say that with my regular memory scanning, which runs as a cron job, I receive alerts about potential threats from external device integrations, thus helping me save on hardware costs, time, and overall expenses.

The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers, based on my experience, include Hardware Shield with its boot guard feature and Threat Detection Technology, or TDT, which helps identify potential attack sources and provides methods for protection. Additionally, it allows for remote management and offers unified console visibility to monitor everything I need along with my past history.

Hardware Shield and unified console visibility have significantly helped my team in day-to-day operations, as we utilize advanced memory scanning that aids in identifying indicators of compromise specifically tailored for Dell hardware, ensuring that leaks do not occur and enabling me to make proactive decisions.

In addition, it is an AI-native XDR platform on CrowdStrike Falcon integrated with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, which ensures all my hardware equipment remains safe and secure from an organizational standpoint.

In terms of governance and security, Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is extremely secure, aligning with GDPR compliance, and I am very focused on preventing any leaks of my organizational data that could lead to business losses.

The accuracy and reliability of output from Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are impressive, particularly with out-of-band mitigation, which effectively manages and orchestrates forensic investigations across vulnerable endpoints using a single pane of glass.

The concept of chip-level recovery is critical when addressing security, as it offers essential protection during potential compromises at the chip or OS level.

CrowdStrike's advanced memory scanning capability, which leverages Intel Threat Detection Technology for enhanced performance, is always activated for me, and I consistently monitor it, recognizing it as one of the best features I desire integrated into my systems.

When purchasing security software and PCs, security agent performance is extremely important to me, as Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro stands out as a trustworthy tool for any organization to incorporate for safeguarding data in line with GDPR standards.

The integration of below the OS protections into the CrowdStrike Falcon solution via Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro and Dell SafeBIOS is critically important in enhancing my fleet's security posture, as it allows for continuous updates for BIOS and firewall security to keep my systems up to date.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is already integrated with AI, but improvements can still be made, especially as AI expands and it becomes more important to manage proactive responses to threats akin to those I see in live examples of hacking incidents.

Regarding improvements needed, from a user interface and support standpoint, I have not faced any significant issues. I have always received quick responses from Dell, and the cost-effectiveness has remained reasonable, which does not feel burdensome for my organization.

As of now, no additional improvements are needed for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, as it is continuously evolving, and I view it as a process of ongoing improvement.

I have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for the last six years since I migrated to the cloud, and it is helping me a great deal.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is indeed stable and is one of the best tools for every organization.

It is scalable, receiving updates continuously, allowing integration with additional external or third-party tools with ease for anyone familiar with basic hardware and software integrations.

My customer support experience has been excellent. In one instance, when I encountered a BIOS issue, Dell resolved it within five to seven minutes, which was impressive. I would rate customer support a ten.

Managing without one had become too cumbersome, prompting me to select Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

Regarding return on investment, when my data remains protected, I save revenue while ensuring data is not leaked. The timely alerts I receive for external threats support me in taking swift action.

Regarding pricing, setup cost, and licensing, I find it to be fair and reasonable. I neither consider it excessively expensive nor too cheap, but rather appropriately priced.

Prior to choosing Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, I evaluated HP, which can be found on PeerSpot, but ultimately decided on Dell due to superior features, support, and security.

I rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro a ten.

The reason for this perfect score is due to the consistent results over the past six years. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has become invaluable to my everyday workflow and has assisted remarkably during migration and integration processes without major disturbances.

I advise others considering Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro to try it, as they will quickly find it simplifies their day-to-day tasks.

My primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is endpoint security and device management for enterprise laptops and desktops. I use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro to protect endpoints from malware and advanced threats, monitor device health, enable remote management and troubleshooting, and improve the overall security posture of my organization.

On a day-to-day basis, it helps my IT team monitor endpoints, respond to security alerts, perform remote support, and ensure devices remain secure and compliant.

The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers include a layered security approach that combines Dell's hardware and BIOS protection with CrowdStrike Falcon endpoint detection and Intel vPro's hardware-assisted security and remote management.

This provides visibility into threats below the operating system, improved detection of firmware and file-less attacks, and enables IT teams to investigate and remediate devices remotely. I also appreciate that it integrates security telemetry into a single workflow, making incident response faster and reducing the need for separate management tools.

In my daily work, what stands out most is the centralized visibility into endpoint security alerts, which allows me to identify and respond to suspicious activity quickly. The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access. I also appreciate the hardware-assisted security device features and the low performance impact, which helps keep devices secure without affecting endpoint productivity.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro fits well into my daily IT and security workflow by combining endpoint protections, hardware device security, and remote device management in a single solution. It reduces the time needed to investigate alerts, simplifies administration, and helps maintain a consistent security posture across managed devices. The integration between Dell Trusted Device, CrowdStrike Falcon, and Intel vPro allows my team to be more proactive rather than reactive when managing endpoints.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro provides strong security and management capabilities, but there are areas where it could be improved. A more simplified onboarding process and easier configuration for smaller IT teams would be helpful. Additional risk reporting and customization options would make it easier to generate security insights for different business requirements. Better integration visibility between Dell, CrowdStrike, and Intel components from a single dashboard would also improve the overall user experience.

I have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for approximately one to two years.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is stable for my use cases.

For organizations managing a growing number of endpoints, the cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure. Intel vPro also helps my IT team manage devices remotely and at scale, while Dell Trusted Device adds hardware-level security visibility. From an operational perspective, scalability is strong because security monitoring, policy management, and endpoint visibility can be handled centrally. The main considerations when scaling include ensuring proper licensing, device compatibility, and having well-defined policies to manage a large fleet efficiently.

The customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent for me. They are well trained, and their knowledge is very broad and defined during the setup of the solution. Overall, they have great knowledge when it comes to their solution.

I previously used another endpoint security solution before moving to Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro due to improved detection capabilities, visibility, and more efficient remote management. The combination of CrowdStrike's advanced detection capabilities with Dell Trusted Device and Intel vPro features provided a more complete approach to endpoint security and device management. The main reasons for switching were improved security posture and faster, better support for managing endpoints in a hybrid working environment.

The initial setup requires planning the ground device while preparing for configuration and integration with my existing security environment. Licensing management is relatively simple once configured, but having clearer packaging and more transparent pricing across the different components would make budgeting and decision-making easier. Overall, the value is justified by the improved endpoint security, centralized visibility, and reduced operational effort.

Other

I have seen a positive return on investment mainly through improved operational efficiency, faster incident response, and reduced IT spend on network troubleshooting. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro helped my IT team save time by providing better visibility into device security and enabling better reporting. I have not measured ROI as a direct dollar amount, but I have seen benefits such as reduced risk of security breaches, fewer manual investigation efforts, and reduced downtime for end users. These improvements allow my IT team to focus more on proactive security tasks rather than reactive troubleshooting.

I eliminated other endpoint security and device management options before choosing Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. I considered solutions from other major endpoint security vendors as well as hardware management platforms. My evaluation focused on threat detection capabilities, endpoint visibility, ease of management, integration with existing systems, and overall value. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro stood out because it combines endpoint security with advanced levels of security and remote management capabilities, providing a more complete approach to securing and managing devices.

I recommend evaluating Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro based on your organization's security requirements, device environment, and management needs. Make sure you plan the deployment, including endpoint capabilities, licensing, security policy, and integration with your existing tools. The combination of CrowdStrike Falcon's advanced threat detection, Dell Trusted Device's hardware-enabled security, and Intel vPro's remote management capabilities provides strong value for organizations looking to improve operational efficiency. I recommend starting with a pilot deployment, measuring impact, and then expanding across the fleet once the configuration is optimized. I gave this solution a review rating of eight out of ten.

We have purchased a suite that combines EDR and exposure management.

Most of the issues we face in Microsoft Defender involve CPU utilization spikes in our databases. We have not encountered this problem with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. There is real-time scanning available, but we have not found any CPU increases with this solution compared to Microsoft Defender.

The EDR solution is almost the best solution available. We are using the SOAR solution integrated with EDR for this platform, and automation is very strong. They recently launched Charlotte AI, which is a good feature for incident response, as I am dealing with SOC optimization. The Falcon Experience dashboard is a very cool feature they recently introduced. It allows you to see the weaknesses in your environment based on applications and any lack of patches, providing an executive summary, risk analysis, and a holistic picture of your environment.

There was a recent incident involving a PHP vulnerability. Because we use different solutions including Microsoft Defender, Qualys, Defender vulnerability, and Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, this platform deployed a dedicated page within the context of your environment. If any PHP vulnerability exists, it will trigger an alert. This is what I have experienced.

We have enabled real-time detection across our devices for any advanced persistent threat inside our organization. This capability has already been enabled in our environment.

In terms of performance, I do not find any performance issues with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro based on my experience.

I have been working with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for more than one year.

For servers, we are using a backup solution based on Commvault. Since we have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, we have not found any discrepancy with this solution, especially with the Intel chip.

The cost is based on the number of licenses you purchase, and you will receive a discount based on that amount. The license can be reused on other devices if any server or device is decommissioned.

For deployment, I did not find any complexity. It is very simple to install any agent on any device from the technical perspective.

We are a customer who purchased a subscription through Datacom, a mid-level vendor. This is required by New Zealand law. The pricing is expensive and could be improved.

I currently have experience with the Microsoft complete suite including EDR and XDR, and I have worked with SentinelOne as well. Comparatively, Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is quite easy to use compared to Microsoft Defender because you do not have to navigate through so many platforms. The performance is also good. The competitor I believe is Microsoft Defender for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. Maybe in the New Zealand market, because most people are using Microsoft products, but Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is also considered to be a highly secure EDR.

For data loss prevention, we are using a Microsoft solution called Purview. We are currently in the process of implementing DLP and classifying our data. The entire project is in progress. Overall, I would rate the solution a nine.

We were looking for a more secure platform for our laptops, a way to have a stronger MDR solution and XDR to know what is exactly going on in our fleet and to protect us from anything that we don't know is happening and how to continue to know it.

The most valuable features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are the deployment process, which is quick, easy, and simple, and then the single pane of glass through the CrowdStrike portal to understand what is going on in our environment. We can lock things down and go from being a small company that is just watching what is happening wrong to being able to stop something before it even starts and grows, where now we can actually cut it off before they do something. Users now, we know what they are doing, not just what we want to stop them from doing.

Chip-level recovery was something key that we were looking at because we want to know we could recover anything that we needed to do, and that it is right there. It gave us the security sense that we needed. When a data breach happens, it is going to be bad, and we want to make sure we are ready.

The solution allows us to do a chip-level restore where we can even wipe it, clean it, and make sure to do any repairs. They even have some agentic AI that actually helps it self-heal to get out of a spot where we are not relying on the OS to do the healing, but the chips to actually repair the firmware and do things for us.

Security agent performance is really a critical part of it, especially in regards to Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. This is mostly because you want your security agent to do security for you, but you also do not want to hinder or hurt the performance of the end user. Sometimes the software has too much overhead. You want this built at the lowest level, doing everything, but not taking up any real CPU time.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has helped us immensely. Some of our older products had an overweight to them. They seemed to run, they wanted to scan files, they wanted to do everything, and it just slowed down a lot of file transfers and many other things. This solution seems to be much more seamless where the user does not even know it is existing. We are not losing that overhead to an AI agent.

The single console view is especially important in increasing our fleet security posture, and it has been a great thing within CrowdStrike for us to allow us to see that. We now know what firmware we are on, what OS we are on, where we are actually at, whereas some of our RMM tools reported it, but it did not always report it correctly. It did not go down to the detail of what driver version you are using. With threat activators looking at how to use an older driver for your network card to exploit it, and with the fact that they use an AI agent to help them understand how to do that, it has allowed us to start to get that off our plate.

The biggest thing I would do to improve Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is add that agentic AI to it at the highest level and allow it to start to deploy and do things ourselves. We are still having to do a few things manually, so I think a bit more of an AI agent would help. They use AI agents to program, but let us have an AI agent help me type out what I need to do.

We have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for about a year now.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro receives a rating of ten. It has done amazing work for us. It has done exactly what we needed. When we switched over from our other product, it gave us something new that we did not see. This is a whole new area because it did not just take on an antivirus role, but it took on a driver-level support role.

Anything in antivirus is always hard, and security is always hard to have an ROI on, but I believe it because you do not know what it stopped, but you do not know the damage it is. When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues. So it is a key function for us.

We are still just getting going with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. We really took the first year to do it, but now we are starting to look at how we start to look at our AI agents. How do we look at agentic AI to add it to that level? Where is it going to help us out? That is what we have called phase two of the project. We are just getting going, but it took us a year. We wanted to collect the data to understand what we need to do with it. I rate this solution a ten.

We are hoping for a more secure environment with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. A more secure environment is important because this helps us to secure our devices at the hardware level as well. If there is any compromise at the hardware level, we will come to know exactly what is happening there and we will take immediate action on that.

This technology supports us to look below the operating system level with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. If anything happens at the BIOS level, if the BIOS is compromised or anything happens, this combined solution helps us to know exactly what is happening here, and based on that, we can take remedial action or isolate that device or re-image that device remotely. That is the main advantage of this technology. Obviously, this will help us to improve our security posture and in audits as well.

We have just started with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, so we will go slowly. If we think this is a very good tool, and obviously it is a good tool, but after observing for a few months, we will definitely increase this solution in our environment.

We are working on that in our data protection journey for AI. We need to check exactly how useful this feature is for us regarding Falcon Data Security's new capability that keeps data local and private using a local AI model on the Intel NPU.

It is not that we have not been notified of anything, but we just added Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. We are just monitoring and observing how it is benefiting us. Obviously, that is a great tool that is helpful for us, because in our security posture, to keep our environment secure, we have added this tool as well. That is most important because if such kind of events happen in the future, we are ready for that and we can immediately take action on that. That is the main advantage for us.

Faster response is what we will be looking for as we monitor Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. When incidents occur, we are expecting faster responses and remediation.

The best feature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is that remotely, suppose currently, it is not possible for us to remotely take remote access of the affected device if your operating system is not responding, it is affected, there is a problem, or it is compromised. By using this technology, we can remotely wipe that device. Remotely, we can re-image that system. This is a good option we are having here. We are looking for that and it is a good thing.

Very important is the remote remediation and device recovery capability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for our organization.

From a security point of view, the governance and security capabilities of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are the most important features here. When an incident occurs, at that time, we are mainly looking for the software level, but at the hardware level, we are not able to understand exactly what is happening here. This technology is providing that option here. When things are, we are keeping ourselves ready for this kind of situation, suppose in the future that kind of incident occurs here. We are ready for that and we can immediately take action on that. From a security point of view and an audit point of view also, that is important for us.

Very important is the need for chip-level device management features enabled by Intel vPro PCs with Active Management Technology, which can help us recover devices even if the OS goes down.

It is important how Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro uses advanced memory scanning with Intel Threat Detection Technology for a big performance boost to scan and detect file-less malware in memory. That is also important.

It is very important how security agent performance plays a role when you buy security software and PCs. Intel and CrowdStrike have optimized their sensor agent for top performance on Intel vPro and Dell systems.

We do factor in device health in our zero-trust security architecture. Intel and Dell's below-the-OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of endpoint security. Gaining the full picture of endpoint health is important before allowing users to access applications outside the corporate firewall.

That is very important having a single console view for all these security details to increase our fleet security posture, as below-the-OS firmware and BIOS protections are often hidden in other security tools, and Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro and Dell SafeBIOS integrate this below-the-OS security status into CrowdStrike Falcon.

I do not think anything now about how Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro can be improved. But after using or observing, we will come to know that.

We just now started using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is stable.

That is good. We have not seen any difficulties here for scalability with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

Customer support is good for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

We have not previously used a different solution.

For us, the most important thing is to increase our security posture with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. We are just trying to achieve that and just started with that. All other things do not matter much here.

We do not have any issues here with pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. The experience is good.

We have not evaluated other options before choosing Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

On a scale of one to 10, I would rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro a nine. I rate it nine out of 10 because of the features this technology provides us. Most importantly, it is giving us hardware-level visibility. Another thing is that remotely we can remediate, work on that system, and we can re-image it or wipe out data. That is the main thing here.

Not yet because it just started, we are just monitoring that in terms of the accuracy and reliability of output from Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

It is a very good solution here and everyone has to try Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro to increase their security posture. I give this product a rating of 9 out of 10.

My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro would be for hardware-assisted security visibility within Falcon and also strengthening our endpoint security posture for users.

I deployed Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro on our executive laptops to add BIOS integrity monitoring on top of our existing CrowdStrike EDR.

The best features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro are visibility from below the OS, firmware alerts within the Falcon console, and BIOS and firmware integrity monitoring.

Having below-the-OS visibility and firmware integrity monitoring frees up our time to do other important tasks, and we rely on this information to manage our security posture within our environment.

It has improved our security posture given the high visibility within Falcon, and the remote management capabilities have improved my team's response time as well as accuracy in their work.

I would not say anything specific, but the roadmap seems fairly mature, and I would also say pushing out frequent updates as well.

I think Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is fairly accurate, but this is an area that is continuously being improved on, so I expect it to get better.

I have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for one year.

I have not experienced any stability issues.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is scalable, and I have deployed it to our executive team while looking to expand it to our finance team as well.

Customer support has been good.

I did not use any previous solution before Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.

I would say it has probably freed up 20% of our team's time to focus on other important aspects of our security.

The experience with pricing, setup cost, and licensing was fairly positive, as I enjoy working with our Dell representative.

I did not evaluate any previous options before choosing Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro; we were previously a Dell shop, and when they mentioned the solution, I adopted that after testing.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has done a great job in governance and security, as the solution really strengthens our security stack as well as our security posture and delivers clear operational benefits, showing us a good measurable business impact.

I would suggest Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for CrowdStrike customers, especially since it has a single dashboard and pulls in the information to the same Falcon dashboard. I would recommend it to existing CrowdStrike customers as well as prospect CrowdStrike customers. I give this solution a rating of 10.