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Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Cortex XDR reduces malware incidents, lowers costs, enhances compliance, and improves operations, offering significant financial and operational benefits.
Sentiment score
7.3
Dell Trusted Device reduces security task time by 20%, enhances efficiency, saves costs, and improves IT productivity annually.
Sentiment score
6.2
Huntress Managed EDR enhances efficiency and cost savings by improving threat analysis, reducing staff needs, and increasing response rates.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.
Technical Lead at a tech vendor with 51-200 employees
When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues.
VP Of Security at NatureFresh™ Farms
There have been detections that we would not have previously seen, and it has saved us a lot of time, especially with CrowdStrike's SOC team.
System Engineer at a healthcare company with 501-1,000 employees
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Professional Services Engineer at Next7 IT
 

Customer Service

Sentiment score
6.9
Cortex XDR support is generally praised for its speed and knowledge, despite regional and support tool limitations.
Sentiment score
6.5
Dell Trusted Device excels in customer support with quick, knowledgeable service and effective issue resolution, enhancing user satisfaction.
Sentiment score
8.0
Huntress Managed EDR's support is praised for quick, professional service with proactive engagement, 24/7 availability, and high ratings.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I would rate the customer support a perfect ten.
Technical Director at Prosight
I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up.
System Engineer at a healthcare company with 501-1,000 employees
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10.
Senior System Engineer at Cox Automotive Inc.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
 

Scalability Issues

Sentiment score
7.4
Cortex XDR offers seamless scalability for enterprises, supporting thousands of endpoints and flexible deployment across various roles.
Sentiment score
6.3
Dell Trusted Device enables scalable enterprise deployment with centralized management, remote system management, and efficient endpoint scalability.
Sentiment score
8.2
Huntress Managed EDR offers scalable, cost-effective, cloud-based security for diverse environments, simplifying management with a centralized console.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company.
System Engineer at a healthcare company with 501-1,000 employees
The cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure.
it support at a outsourcing company with 51-200 employees
It scales very well because we try to keep our environment 100% enforced with CrowdStrike.
Senior System Engineer at Cox Automotive Inc.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
Professional Services Engineer at Next7 IT
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and reliability, with regular upgrades and minor, infrequent technical issues.
Sentiment score
8.5
Dell Trusted Device offers stable threat detection and management with minimal end-user impact, praised for reliability in enterprise settings.
Sentiment score
8.5
Huntress Managed EDR is highly stable, reliable, and efficient, with quick support, ensuring dependable daily operations and threat detection.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable.
System Engineer at a healthcare company with 501-1,000 employees
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable.
Manager, System Engineering at Kennedy Krieger Institute Inc.
We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.
Senior System Engineer at Cox Automotive Inc.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
Professional Services Engineer at Next7 IT
It is stable and reliable for day-to-day SOC operations.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Cortex XDR should improve UI, automation, integration, licensing, pricing, endpoint management, and add IoT and on-premises features.
Dell Trusted Device needs improved onboarding, integration, compatibility, server support, licensing, dashboards, training, and customizable admin features.
Huntress Managed EDR needs improved usability, better integration, enhanced APIs, expanded compatibility, increased customization, and more comprehensive features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
It has so many functions because it can go below the OS layer and already has amazing functions.
System Engineer at a healthcare company with 501-1,000 employees
It's not really designed for servers. It's designed more for workstation fleet.
Manager, System Engineering at Kennedy Krieger Institute Inc.
Intel and Dell's below the OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of the endpoint security posture.
Senior System Engineer at Cox Automotive Inc.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Professional Services Engineer at Next7 IT
 

Setup Cost

Cortex XDR is considered costly but valuable for enterprises, with discounts for long-term contracts, though regional pricing varies.
Enterprise users value Dell Trusted Device for premium features, despite higher costs, due to advanced threat detection and remote access.
Enterprise buyers find Huntress Managed EDR competitive, cost-effective, and valuable with straightforward licensing and justified price increases.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions.
Technical Lead at a tech vendor with 51-200 employees
It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.
System Engineer at a healthcare company with 501-1,000 employees
Regarding pricing, setup cost, and licensing, the price is more than others, but it deserves it; I think it truly does.
Technical Director at Prosight
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
 

Valuable Features

Cortex XDR offers advanced threat detection, AI analytics, seamless integration, and real-time blocking, enhancing security and reducing costs.
Dell Trusted Device enhances security and management with below-OS visibility, real-time threat detection, and centralized dashboards without performance impact.
Huntress Managed EDR provides 24/7 SOC support with automated remediation, enhancing security efficiency and lowering costs through a user-friendly dashboard.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory.
Manager, System Engineering at Kennedy Krieger Institute Inc.
The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access.
it support at a outsourcing company with 51-200 employees
Improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Dell Trusted Device powered...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
9.2
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
67
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is 0.5%, up from 0.1% compared to the previous year. The mindshare of Huntress Managed EDR is 2.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Huntress Managed EDR2.7%
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro0.5%
Other93.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Tom Cichosz - PeerSpot reviewer
System Engineer at a healthcare company with 501-1,000 employees
Integrated device protection has secured bios-level threats and preserves user performance
The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product. My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see. I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
33%
Educational Organization
15%
Construction Company
7%
Comms Service Provider
6%
Manufacturing Company
10%
Computer Software Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise6
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
The experience with pricing, setup cost, and licensing was fairly positive, as I enjoy working with our Dell represen...
What needs improvement with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
I would not say anything specific, but the roadmap seems fairly mature, and I would also say pushing out frequent upd...
What is your primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro would be for hardware-assisted ...
What needs improvement with Huntress?
I would like to see more customization and deeper integration with SIEM and other security tools for Huntress Managed...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is endpoint monitoring and threat detection, which I use to investigate sus...
What advice do you have for others considering Huntress?
I would rate Huntress Managed EDR a nine out of 10 because it gives strong endpoint visibility, reliable threat detec...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. Huntress Managed EDR and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.