We changed our name from IT Central Station: Here's why
Enterprise IT Architect at a tech services company with 11-50 employees
Reseller
Top 20
Beneficial inline data deduplication, simple migration, and knowledgeable support

What is our primary use case?

We use Dell EMC PowerProtect DD for deduplication, data protection, and data recovery. We use many different versions, including the newest versions.

What is most valuable?

The most valuable feature is the inline data deduplication.

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for approximately 13 years. I have used the solution all the way from when it was called Data Domain to when EMC bought it, to when Dell bought EMC, and now it is called Power Protect. 

What do I think about the stability of the solution?

Dell EMC PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.

What do I think about the scalability of the

What is our primary use case?

We use Dell EMC PowerProtect DD for deduplication, data protection, and data recovery. We use many different versions, including the newest versions.

What is most valuable?

The most valuable feature is the inline data deduplication.

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for approximately 13 years.

I have used the solution all the way from when it was called Data Domain to when EMC bought it, to when Dell bought EMC, and now it is called Power Protect. 

What do I think about the stability of the solution?

Dell EMC PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.

What do I think about the scalability of the solution?

The solution is simple to scale.

We have at least a dozen clients that use Dell EMC PowerProtect DD, and they like how it works

How are customer service and support?

The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.

How was the initial setup?

The initial setup is straightforward and is very easy to migrate to the next generation of solutions.

What about the implementation team?

The solution requires one or two supporting staff and is low maintenance.

What was our ROI?

I would rate the ROI a five out of five.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. However, if you pay less you receive less, it is cost-effective.

What other advice do I have?

I would recommend this solution to others and it is a good choice.

I rate Dell EMC PowerProtect DD a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Senior SAN Administrator at a manufacturing company with 10,001+ employees
Real User
Top 20
Stable and scalable
Pros and Cons
  • "I find the data to be most valuable."
  • "I would like to see integration with public cloud."

What is our primary use case?

We use model number 6800. The operating system is 7.4.

What is most valuable?

I find the data to be most valuable. 

What needs improvement?

The price is on the high side.

I would like to see integration with public cloud.

For how long have I used the solution?

We have been using Dell EMC PowerProtect DD (Data Domain) for almost ten years. 

What do I think about the stability of the solution?

The solution is, thus far, stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is okay. It's not bad.

Which solution did I use previously and why did I switch?

I did not work with other solutions prior to using Dell EMC PowerProtect DD (Data Domain).

How was the initial setup?

The initial setup was handled solely by the Dell EMC, so it was okay and not that complex. 

What's my experience with pricing, setup cost, and licensing?

The price is a bit steep. 

We pay for the support every three years. 

What other advice do I have?

I am an end user.

I feel the solution works fine for us. 

There are around four or five people working with this solution in our company.

My advice to others looking into implementing this solution is that they acquire the requisite knowledge. It is important to be properly trained in how to use it. 

I rate Dell EMC PowerProtect DD (Data Domain) as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Learn what your peers think about Dell EMC PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Owner at a construction company with 5,001-10,000 employees
MSP
Top 20
Good deduplication, good support, and easily scalable
Pros and Cons
  • "It works within backup windows and has got good deduplication."
  • "It can probably have integration with other OEMs. It should also have more features for ransomware protection."

What is our primary use case?

We are just using it for backing up the workloads using Avamar. We are using its latest version.

What is most valuable?

It works within backup windows and has got good deduplication.

What needs improvement?

It can probably have integration with other OEMs. It should also have more features for ransomware protection.

It could be more competitively priced.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easily scalable. We have around 2,000 people in our organization.

How are customer service and technical support?

It is very good.

Which solution did I use previously and why did I switch?

We were using HPE StoreOnce about four years ago.

How was the initial setup?

It is straightforward. It only takes a couple of hours to implement.

What about the implementation team?

I can do it myself. For its deployment and maintenance, I only need a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it.

What other advice do I have?

I would recommend this solution to others. I would rate Dell EMC PowerProtect DD a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Khalid El Harchi
Head of IT Production Department at a government with 10,001+ employees
Real User
Top 20
Very fast, simple, and excellent support

What is our primary use case?

We use it for backup.

What is most valuable?

It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have.

What needs improvement?

Its management can be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the scalability of the solution?

It is scalable. It gives the possibility for extension. You can add to the existing units.

How are customer service and technical support?

They are excellent. We have access to them, and they respond immediately and provide the required solution. Their solutions are valuable and effective.

What's my experience with pricing,

What is our primary use case?

We use it for backup.

What is most valuable?

It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have.

What needs improvement?

Its management can be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the scalability of the solution?

It is scalable. It gives the possibility for extension. You can add to the existing units.

How are customer service and technical support?

They are excellent. We have access to them, and they respond immediately and provide the required solution. Their solutions are valuable and effective.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable.

What other advice do I have?

I would recommend this solution. I would rate Dell EMC PowerProtect DD an eight out of ten. To be able to rate a solution as ten, one must be very proficient and should know several products to compare them all, which is not true in my case.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant
Guaranteed reliability but size and scale are limited

What is our primary use case?

My primary use case is as the backup storage feed application.

What is most valuable?

The most valuable features of this product are its guaranteed reliability and its duplication capability.

What needs improvement?

The size and scale of the product are limited and could be improved.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would say this is a fairly stable solution.

How are customer service and support?

My experience has been that the tech support is pretty responsive.

What other advice do I have?

This is a great product and should definitely be considered when comparing solutions. I would rate this product as seven out of…

What is our primary use case?

My primary use case is as the backup storage feed application.

What is most valuable?

The most valuable features of this product are its guaranteed reliability and its duplication capability.

What needs improvement?

The size and scale of the product are limited and could be improved.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would say this is a fairly stable solution.

How are customer service and support?

My experience has been that the tech support is pretty responsive.

What other advice do I have?

This is a great product and should definitely be considered when comparing solutions. I would rate this product as seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Buyer's Guide
Download our free Dell EMC PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.