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Dell PowerProtect DD (Data Domain) vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Dell PowerProtect DD offers cost-effective backup with data compression, reducing expenses and improving recovery for large enterprises.
Sentiment score
5.3
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.3
Dell PowerProtect DD support is generally praised for efficiency, but some experience inconsistent service quality and regional variability.
Sentiment score
6.6
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have dedicated support from Dell for Vietnam, and they are responsive.
I have encountered an issue before with other brands that would not have occurred with Dell.
Their support is good, with technical teams available 24/7.
Veritas has a very good support infrastructure with trained engineers.
I contacted their support once, and the process was slow, which discouraged further contact.
 

Scalability Issues

Sentiment score
6.8
Dell PowerProtect DD offers scalable storage solutions for medium to enterprise environments, with easy expansion and cloud compatibility.
Sentiment score
7.4
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
The solution is scalable to higher models, both vertically and horizontally.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
8.1
Dell PowerProtect DD is praised for stability, reliability, and performance, with minimal disruptions and strong data continuity features.
Sentiment score
8.1
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
I am satisfied with its performance and would rate it ten out of ten for stability.
They do lab tests before releasing any patch, so currently, the product is stable.
 

Room For Improvement

Dell PowerProtect DD users seek improved integration, ransomware protection, data recovery speeds, UI, scalability, compatibility, and cybersecurity features.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
 

Setup Cost

Dell PowerProtect DD is costly, suitable for large enterprises, with high initial costs and price competitiveness crucial.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
It is almost four times the earlier price.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
It's more costly than Commvault, which offers similar features at 70% of the price.
The price is slightly expensive for small and medium enterprises.
The cost of the product is reasonably priced.
 

Valuable Features

Dell PowerProtect DD is praised for its speed, integration, security, scalability, compatibility, efficient data handling, and competitive pricing.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications.
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Ranking in Deduplication Software
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
76
Ranking in other categories
Disk Based Backup Systems (1st)
Veritas NetBackup Appliance
Ranking in Deduplication Software
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Backup and Recovery (15th)
 

Mindshare comparison

As of October 2025, in the Deduplication Software category, the mindshare of Dell PowerProtect DD (Data Domain) is 27.2%, down from 29.0% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.4%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DD (Data Domain)27.2%
Veritas NetBackup Appliance5.4%
Other67.4%
Deduplication Software
 

Featured Reviews

Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise32
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain) is an integrated backup appliance-based solution, and our installed base in Pakistan is substantial. We possess high expertise in both pre-sales and post-sales ac...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain)'s licensing cost was excellent in 2023, but after 2023, the operating environment licensing cost is huge. It is almost four times the earlier price.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
NetBackup Appliance
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Beta Offshore
Find out what your peers are saying about Dell PowerProtect DD (Data Domain) vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
872,098 professionals have used our research since 2012.