Dell PowerProtect Data Domain and DD Boost compete in the data backup and deduplication category. Data Domain appears to have the upper hand with its impressive deduplication and compression capabilities, praised for fast restoration and stability, while DD Boost shines with its proprietary protocol enhancing backup speed.
Features: Data Domain offers advanced deduplication and compression, allowing efficient data backup and storage. It integrates well with multiple platforms and backup solutions and provides excellent stability and reliability. DD Boost enhances deduplication performance with its unique protocol, significantly improving backup speed, and is designed to efficiently handle large data volumes, optimizing resource utilization.
Room for Improvement: Users of PowerProtect Data Domain report concerns about pricing and its integration with various backup solutions, suggesting enhanced cloud support and improved security features. Additionally, DD Boost users express the need for cost reduction and better feature improvements, particularly in integration and deduplication functionality. Both solutions would benefit from stronger technical support services and clearer pricing models to enhance customer satisfaction.
Ease of Deployment and Customer Service: Both Data Domain and DD Boost offer reliable deployment, focusing on on-premises solutions. Data Domain provides more flexibility with hybrid cloud capabilities, which some users find advantageous in diverse IT environments. Customer service is generally well-regarded for both products; however, Data Domain receives slightly higher praise for responsiveness and support quality, although regional support may vary.
Pricing and ROI: PowerProtect Data Domain has a high initial cost attributed to its efficient deduplication and compression, which can reduce long-term storage expenses. DD Boost is also considered expensive but is valued for its performance improvement in enterprises. Users often mention the availability of discounts and bundled options as a mitigating factor. Both solutions typically yield positive ROI, but Data Domain is identified as more beneficial for enterprise clients, while DD Boost is appreciated for operational efficiency gains.
They efficiently resolve issues raised under the service arrangement.
The support is technically very good.
When I had an issue, I just called and they connected and fixed it if something was wrong.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have dedicated support from Dell for Vietnam, and they are responsive.
I have encountered an issue before with other brands that would not have occurred with Dell.
You need to be clear about your backup requirements to ensure it meets your needs.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
The solution is scalable to higher models, both vertically and horizontally.
In the two years I’ve worked with it, we only encountered one hard drive failure, which was easy to replace.
I never had problems with the stability of DD Boost.
Apart from one incident where the appliance failed to start due to a hardware issue, we have not had stability problems.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
Cleanup processes can slow down backup and restoration speeds during that period.
Dell Technologies are struggling to back up Office 365 and some open-source hypervisors like Proxmox.
The cost of support has become high, especially with the split between Dell and VMware, now charged per core.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
However, the recurring support costs are significant, and the price has risen after the Dell and VMware split.
Pricing is competitive.
The hardware, license, and all components are presented together collectively as customers see it as a complete proposal and will not break it down between license cost or hardware cost.
It is almost four times the earlier price.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
From a technology standpoint, DD Boost offers some of the cutting-edge solutions around data protection.
The most valuable features of DD Boost include its speed, deduplication, and space savings.
DD Boost serves as a backup appliance providing data deduplication and synchronization, which accelerates processes.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
| Product | Market Share (%) |
|---|---|
| Dell PowerProtect DD (Data Domain) | 26.6% |
| DD Boost | 3.9% |
| Other | 69.5% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 21 |
| Large Enterprise | 32 |
DD Boost software delivers an advanced level of integration with backup applications and data base utilities, enhancing performance and ease of use. Dell also provides a DD Boost File System Plug-In (BoostFS) with DD Boost for even greater application support, which enables all the benefits of DD Boost for applications that use NFS for data protection. Rather than sending all data to the system for deduplication processes, DD Boost enables the backup server or application client to send only unique data segments across the network to the system.
Dell PowerProtect Data Domain ranks as the #1 Purpose-Built Backup Appliance. Known for its exceptional cyber resilience, it integrates well into any size organization's on-premises environment, optimizing data protection for traditional and modern workloads like AI and containers.
Dell PowerProtect Data Domain stands out with its patented data services, providing powerful protection and operational simplicity. By enabling seamless integration with a wide range of backup applications, it ensures efficient data management. Its flash and disk-based appliances support cost-effective operations with secure storage capabilities. Along with integration with cloud services, it assures excellent data handling and recovery performance for enterprises.
What are the key features of Dell PowerProtect Data Domain?Organizations across the financial, enterprise, and governmental sectors leverage Dell PowerProtect Data Domain for secure data backup and deduplication. It is essential in environments requiring data archiving and critical workload protection. With applications like Veeam, NetWorker, and Avamar, these appliances support both on-premises and cloud deployments, ensuring business continuity through effective disaster recovery strategies.
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