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Amazon CloudWatch vs CrowdStrike Observability [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Log Management (19th), Cloud Monitoring Software (15th)
CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our project involved processing billions of records and performance expectancy was 99% which is pretty impressive."
"Amazon CloudWatch has a user-friendly interface."
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"The most valuable part is the metrics part, which is really good."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"The solution offers very detailed metrics for their services."
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"The tool's UI is good. One can scroll through the logs very easily."
"The log aggregation and correlation of data are notable features that enhance our operations."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
 

Cons

"We find this product lacking and this is why we want to look for a new service that can cover our needs."
"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."
"The configuration capabilities could be better."
"The solution could benefit from a price decrease."
"It is hard to configure; it is not a straightforward tool."
"We'd like the interface to be as easy as Datadog."
"Amazon CloudWatch's pricing needs improvement."
"The product’s documentation must be improved."
"Integration with Huawei should be more straightforward."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"Technical support received a rating of 4 out of 10."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
 

Pricing and Cost Advice

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The product's cost is relatively inexpensive."
"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
"The price is okay for me."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"I consider it as a medium-priced solution."
"Amazon CloudWatch is a cheap solution."
"The pricing is average."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Computer Software Company
16%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
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