No more typing reviews! Try our Samantha, our new voice AI agent.
CrowdStrike Observability [EOL] Logo

CrowdStrike Observability [EOL] pros and cons

Vendor: CrowdStrike
4.0 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

CrowdStrike Observability's cloud vision and attack surface vision significantly enhance network traffic analysis.
Being a signature-less and AI-driven approach, CrowdStrike Observability eliminates the need for frequent updates.
CrowdStrike Observability's intelligent alerting system effectively detects real issues and minimizes noise.
The intelligence database from CrowdStrike provides detailed infection trajectories and sources.
Its agent-less data collection method from infrastructure like firewalls stands out as a key feature.

CONS

Customer service is not satisfactory, with support only available in English, lacking local language support for LATAM regions such as Peru and Colombia.
The approach towards customer issues needs improvement as resolution takes time.
Technical support has been rated 4 out of 10.
Pricing is very high, making it unaffordable for small companies, especially since the backend infrastructure remains the same.
Integration with Huawei needs to be more straightforward.
 

CrowdStrike Observability [EOL] Pros review quotes

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Oct 2, 2025
The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues.
NA
IT Manger at Dubai precast LLc
Sep 9, 2025
In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there.
ManelAlvarez - PeerSpot reviewer
Technical engineer at Devoteam Management Consulting
Feb 28, 2025
I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis.
Learn what your peers think about CrowdStrike Observability [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,630 professionals have used our research since 2012.
reviewer2746257 - PeerSpot reviewer
Junior Security Analyst at a outsourcing company with 51-200 employees
Jun 23, 2026
The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive.
SM
Director at Zuci Systems
Feb 13, 2025
The intelligence database provided by CrowdStrike is very impressive.
MM
Senior manager at ISS Technologies
Jul 11, 2025
CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines.
Mohd. Asif Khan - PeerSpot reviewer
Co-Founder & Director at VSAM Technologies
Aug 27, 2025
CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively.
reviewer2645397 - PeerSpot reviewer
Engineering& Technology, Security at a financial services firm with 201-500 employees
Jan 29, 2025
The log aggregation and correlation of data are notable features that enhance our operations.
 

CrowdStrike Observability [EOL] Cons review quotes

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Oct 2, 2025
We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten.
NA
IT Manger at Dubai precast LLc
Sep 9, 2025
The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same.
ManelAlvarez - PeerSpot reviewer
Technical engineer at Devoteam Management Consulting
Feb 28, 2025
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided.
Learn what your peers think about CrowdStrike Observability [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,630 professionals have used our research since 2012.
reviewer2746257 - PeerSpot reviewer
Junior Security Analyst at a outsourcing company with 51-200 employees
Jun 23, 2026
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike.
SM
Director at Zuci Systems
Feb 13, 2025
For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period.
MM
Senior manager at ISS Technologies
Jul 11, 2025
The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time.
Mohd. Asif Khan - PeerSpot reviewer
Co-Founder & Director at VSAM Technologies
Aug 27, 2025
Technical support received a rating of 4 out of 10.
reviewer2645397 - PeerSpot reviewer
Engineering& Technology, Security at a financial services firm with 201-500 employees
Jan 29, 2025
Integration with Huawei should be more straightforward.