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CrowdStrike Observability [EOL] vs Elastic Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Elastic Observability
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Infrastructure Monitoring (15th), Log Management (16th), Container Monitoring (5th), Cloud Monitoring Software (11th)
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log aggregation and correlation of data are notable features that enhance our operations."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"The intelligence database provided by CrowdStrike is very impressive."
"The price is worth it."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"The customizable dashboards in Elastic Observability allow us to group relevant data to specific aspects of our solution, giving us around 20 interlinked dashboards which provide an overview, and if one aspect shows weird behavior, we can focus on that specific aspect of our software with a dedicated dashboard."
"Machine learning is the most valuable feature of this solution."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The price is very less expensive compared to the other solutions."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"It's easy to deploy, and it's very flexible."
"The very positive features are the cost effectiveness and the range of things that you can implement."
 

Cons

"Technical support received a rating of 4 out of 10."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"Integration with Huawei should be more straightforward."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"When I go to the portal, I do not see many insights on the endpoints or where there could be latencies."
"One example is the inability to monitor very old databases with the newest version."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"With Elastic, you need to code and program more things compared to Dynatrace."
"Elastic support really struggles in complex situations to resolve issues."
 

Pricing and Cost Advice

Information not available
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"The product’s pricing needs improvement."
"Elastic Observability's pricing could be better for small-scale users."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product is not that cheap."
"The price of Elastic Observability is expensive."
"We have been using the open-source version."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Construction Company
12%
Financial Services Firm
12%
Comms Service Provider
9%
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
 

Overview

 

Sample Customers

Information Not Available
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
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