CrowdStrike Observability [EOL] vs Dynatrace comparison

Why PeerSpot?

CrowdStrike and Dynatrace are both solutions in the Log Management category. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 96% of Dynatrace users who would recommend it.

CrowdStrike Observability [...

Read 8 CrowdStrike Observability [EOL] reviews

100% willing to recommend

Dynatrace

Read 363 Dynatrace reviews

45,567 Views
12,303 Comparison Views

96% willing to recommend

CrowdStrike Observability [...

Dynatrace

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Executive SummaryUpdated on Aug 26, 2026

Dynatrace and CrowdStrike Observability are competitors in the field of observability and monitoring solutions. Dynatrace seems to have an advantage owing to its comprehensive full-stack observability and AI-driven insights, while CrowdStrike Observability stands out for its security-focused analytics and data centralization capabilities.

Features: Dynatrace provides a full-stack observability solution that includes the AI-driven Davis engine, which offers advanced anomaly detection and root cause analysis. Its integration capabilities, such as ServiceNow, enhance its robust monitoring features. CrowdStrike Observability emphasizes security, offering data centralization and predictive analytics with intelligent alerting and extensive log management capabilities.

Room for Improvement: Dynatrace could improve its licensing model, dashboard customization, and network monitoring. Additionally, users wish for better ease of use and integrations with legacy systems. CrowdStrike Observability could enhance its integration processes, speed up customer issue resolution, and offer extended reporting durations without extra charges.

Ease of Deployment and Customer Service: Dynatrace supports diverse deployment environments, including cloud and on-premises, while earning praise for responsive and effective customer support. CrowdStrike Observability offers flexible deployment across public and private clouds. However, its customer service is noted to sometimes take longer to resolve issues.

Pricing and ROI: Both Dynatrace and CrowdStrike Observability are considered high-end in pricing. Dynatrace is viewed as justifying its cost due to its comprehensive feature set and significant savings in performance improvement. CrowdStrike is valued for its security features but also perceived as premium-priced.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Observability [...

Average Rating

8.0

Reviews Sentiment

4.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

363

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Log Management (7th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (1st), AI Observability (3rd)

Featured Reviews

HectorRios

IT COMMUNICATIONS AND NETWORKS at Américas BPS

Has provided reliable alerts and helped identify infrastructure issues through detailed reporting

The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.

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Manish Indupuri

senior DevOps engineer at a tech services company with 10,001+ employees

AI-driven insights have reduced downtime and improved cross-team collaboration

We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."

"The price is worth it."

"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."

"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."

"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."

"The log aggregation and correlation of data are notable features that enhance our operations."

"The intelligence database provided by CrowdStrike is very impressive."

"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."

More CrowdStrike Observability [EOL] pros

"Dynatrace has contributed to significant improvements such as reducing P1 tickets resolution time from four hours to under one hour and drastically cutting alert volumes from between two hundred to four hundred alerts per week down to approximately sixty to one hundred twenty."

"The monitoring is very good."

"Being able to capture every single user session on the site and work with our customer support team has been a huge return on investment for me."

"Not only is it a great product now, but I can just see from their vision and what they're trying to achieve, I'm really excited about the direction it's going."

"The alert mechanism has reduced hours of manual work."

"The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity."

"The dashboard gives us something to show managers and our business where the problems are. That's really been eye-opening for them. They can see, yes, this tool has been a good investment. They can see where the problems are and how we can take advantage of it for making those necessary corrections."

"No more war rooms in most cases."

More Dynatrace pros

Cons

"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."

"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."

"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."

"Integration with Huawei should be more straightforward."

"Technical support received a rating of 4 out of 10."

"In the next release, I would like to see some new reports and more tiles on the Dashboard."

"While designing the business dashboard, I encountered various bugs that impacted my work."

"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."

"I would like them to add serverless capabilities, because everyone is going there."

"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."

"Support was very bad for Dynatrace, especially in the India region."

"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."

"Regarding features, it would be good if there would be some features regarding app security."

More Dynatrace cons

Pricing and Cost Advice

Information not available

"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."

"We asked for a three-year license, and the price was quite good."

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."

"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. "

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"Do a PoC and see if you like it."

"Setup cost is very low considering that it is an almost totally, automatic process."

"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."

More Dynatrace pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Construction Company

12%

Financial Services Firm

12%

Comms Service Provider

Financial Services Firm

17%

Outsourcing Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	81
Midsize Enterprise	50
Large Enterprise	303

Questions from the Community

What needs improvement with CrowdStrike Observability?

From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...

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What is your primary use case for CrowdStrike Observability?

We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...

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What advice do you have for others considering CrowdStrike Observability?

I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...

See all answers

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

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Product Reports

Buyer's Guide

CrowdStrike Observability [EOL]

October 2026

Download CrowdStrike Observability [EOL] product report

Buyer's Guide

Dynatrace

October 2026

Download Dynatrace product report

Overview

CrowdStrike Observability provides comprehensive endpoint security and threat protection through an intuitive platform, leveraging advanced analytics and centralized data management to minimize system impact and enhance detection capabilities.

With features like log aggregation, data correlation, and an extensive intelligence database, CrowdStrike Observability effectively tracks hardware, software inventory, and threats using an agent-less data collection approach. Its cloud vision and attack surface vision improve network traffic analysis, while predictive analytics and intelligent alerting reduce unnecessary noise. Despite its strengths, integration with Huawei remains a challenge, and users indicate the need for improved customer service and seamless integration with other security products. Modules complexity can hinder understanding, and there is demand for longer backup durations without additional costs. Users often request the inclusion of XDR features at no additional charge, while CrowdStrike continues to enhance reporting, log management, and feature additions. Common applications include endpoint security, AI-based EDR and XDR solutions, and fraud protection with a focus on detection and prevention in cloud environments.

What are the key features of CrowdStrike Observability?

Log Aggregation: Collects and centralizes log data for enhanced analysis.
Data Correlation: Links data points to identify patterns and threats.
Intelligence Database: Provides extensive threat intelligence for proactive security.
Minimal System Impact: Ensures efficient performance with low resource usage.
Predictive Analytics and Alerting: Minimizes false alerts and enhances decision-making.

What benefits or ROI should users expect?

Enhanced Threat Detection: Leverages powerful analytics to identify threats proactively.
Cost-effective Cloud Storage: Centralizes data, though cloud storage is an additional cost.
Improved IT Resource Optimization: Identifies performance bottlenecks for better resource management.

In finance and cybersecurity industries, CrowdStrike Observability plays a crucial role, offering endpoint security and log management solutions. Financial organizations employ it for fraud protection and maintaining security in both local and cloud infrastructures, relying on its AI-based EDR and XDR capabilities for comprehensive coverage. Integration with Google Cloud is prevalent, facilitating enhanced threat detection and prevention strategies.

CrowdStrike

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Dynatrace

Sample Customers

Information Not Available

TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money

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