Control-M Reviews

Vendor: BMC

4.4 out of 5

123 reviews
98% willing to recommend

What is Control-M?

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

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Control-M is the #1 ranked solution in top Workload Automation solutions, #2 ranked solution in top Process Automation solutions, and #3 ranked solution in top Managed File Transfer (MFT) solutions. PeerSpot users give Control-M an average rating of 8.8 out of 10. Control-M is most commonly compared to Camunda: Control-M vs Camunda. Control-M is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 861,390 peers since 2012

Featured Control-M reviews

Ujjwal Sachdeva

Data scientist at Advarisk

Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.

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reviewer2518842

Associate Architect at a tech services company with 10,001+ employees

Control-M improved our organization significantly. We integrated it with our DevOps model, which saved us around 32 FTEs in resource costs. We also integrated with AWS Glue jobs or other clouds, such as Informatica. It's compatible. Control-M supports our daily IT automation tasks. It is the blood for my entire organization, integrating with every app team, including HR. Control-M offers pretty good REST API connectivity with other solutions.

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reviewer2621100

Cloud Engineer at IQVIA

Helix Control-M has helped us schedule the jobs and manage our workload. We save time in running the jobs. There is no impact on the software even if I schedule a hundred jobs at a time. It can accommodate all kinds of jobs. It helps to meet our large-scale requirements. Helix Control-M’s ability to build, schedule, manage, and monitor application and data workflows in production is good. It is pretty straightforward. It integrates well with different applications, such as AWS, GCP, and various cloud providers, enabling job scheduling directly from the Helix Control-M interface without any agents. Integration is very easy. We have a single pane of glass for scheduling and viewing job status. We get all the details in one window. We can schedule everything in one window. We did not have any downtime with the Helix Control-M. All the jobs have been running perfectly. Everything is smooth and straightforward. We are mainly using the AWS Cloud, and we also have some GCP services. We can monitor all the details under the History tab. We can see all the past jobs. Helix Control-M gives our company’s business users visibility and control over their jobs and frees up IT personnel for other tasks. Helix Control-M is very critical for our business. We rely on it. We do not want any other scheduler. It provides us with everything. Helix Control-M has contributed to the overall stability of our applications and improved user experience. It has taken away some of the administration work.

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Control-M mindshare

Product category:

As of July 2025, the mindshare of Control-M in the Process Automation category stands at 4.6%, up from 4.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Process Automation

PeerResearch reports based on Control-M reviews

Type	Title	Date
Category	Process Automation	Jul 11, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 11, 2025	Download
Comparison	Control-M vs Camunda	Jul 11, 2025	Download
Comparison	Control-M vs Temporal	Jul 11, 2025	Download
Comparison	Control-M vs Pega Platform	Jul 11, 2025	Download

Title	Rating	Mindshare	Recommending
Camunda	4.1	26.2%	89%	77 interviews Add to research
Appian	4.2	5.9%	95%	63 interviews Add to research

Valuable Features

Control-M excels with its user-friendly interface, comprehensive scheduling, cross-platform support, advanced automation, and integration capabilities. It provides extensive monitoring, automated notifications, and robust error handling. Users appreciate the high availability, seamless deployment, and role-based administration. File Transfer and API integration are notable for simplifying complex tasks. The platform enhances efficiency with features like forecasting, batch impact management, reporting utilities, and collaboration tools, making it indispensable for diverse operations across different environments.

"The best feature of Control-M is its orchestration capabilities for any orchestration that's required."
"The best feature of Control-M is its orchestration capabilities for any orchestration that's required. Control-M has positively impacted my organization by helping with orchestrating complex tasks."
"Control-M improved our organization significantly."

Room for Improvement

Control-M users note limitations in reporting flexibility and seek better output analysis with arithmetic operations. Enhanced integration and automation capabilities are desired, alongside streamlined upgrades. Many find the user interface complex and express a need for improved API support and offline functionality. Cost remains a concern, and there is a call for automated license management. Enhanced compatibility across versions and improved stability are also highlighted as areas needing attention.

"The on-premise setup of Control-M is not that scalable. As our demands increase, it is almost reaching its bottleneck."
"Control-M could be improved on the reporting side. There can be better reporting on tasks and better dashboard capabilities for activities being completed. At the moment, it's a bit cumbersome if you receive an error message. There isn't a central place where you can view all of that."
"Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers."

ROI

Users report significant cost savings and efficiency improvements with Control-M. It centralizes processes, reducing the need for manual intervention and decreasing the size of operational teams. Automation capabilities streamline workflow, leading to faster issue resolution and improved service levels. Many note time savings in operations, fewer errors, and reduced downtime. While initial costs may be high, many find long-term savings and value, particularly in large enterprises managing complex processes.

Pricing

Control-M's pricing is seen as high but justified by its robust feature set, making it suitable for large enterprises. Licensing models are based on job counts or endpoints, often causing confusion. While considered expensive for small businesses, large organizations find value in its efficiency. Variability in cost arises from the need to purchase additional modules and features. Discounts are available through negotiations, making pricing and licensing decisions crucial for optimizing costs.

"Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers."
"It depends. It's packaged in such a way that you can buy the base model without all of the fancy stuff. You can try and keep your price similar to competitors. I guess it's natural throughout the world. It doesn't matter whether you're buying cell phones or something else. The best cell phone will always be more expensive."
"It is a little bit expensive."

Popular Use Cases

Control-M's primary use case encompasses automating and orchestrating batch processes, job scheduling, and workload management across various platforms and operating systems. It facilitates enterprise workload automation, integration with diverse applications, and scheduling tasks to enhance operational efficiency in sectors like finance, retail, and IT. Organizations use it for monitoring, file transfers, data management, and ensuring seamless execution of critical business processes. Control-M is utilized across on-premises and cloud environments.

Service and Support

Control-M's customer service and support are mostly praised for responsiveness and expertise. Many rate it between 8 to 10, highlighting prompt issue resolution and knowledgeable staff. However, some users report occasional delays or challenges, particularly in coordinating with R&D or first-level support. The online resources, including forums and videos, are appreciated, though some find documentation lacking. Users have also noted the willingness of BMC to improve based on feedback.

Deployment

Many found Control-M's initial setup straightforward and user-friendly, often citing clear documentation and support resources. Challenges included complex integrations and network setup issues. Installation duration varied based on infrastructure size and prior technical expertise. Several organizations used consulting services or third-party assistance to navigate complexities. While initial deployments could range from hours to months, users generally reported improved efficiency and stability over time, commending features like high availability and comprehensive upgrade processes.

Scalability

Control-M is praised for its scalability, efficiently handling various workloads and user counts. Many users have reported smooth growth and adaptation, attributing this to its architecture. However, some have experienced challenges, particularly with resource management and cloud integration. Licensing costs and server management can pose limitations for some users. Generally, organizations find it scales well across multiple environments, supporting enterprise needs. It is widely adopted across various sectors, showcasing its flexibility and resilience.

Stability

Control-M is consistently praised for its high stability. Users report minimal downtime and few issues, often attributing any problems to external factors like Windows servers rather than Control-M itself. Frequent updates and patches enhance stability, making it a preferred choice for many, including financial companies. Despite occasional glitches during upgrades, users find it reliable, with fewer interruptions compared to alternatives. Many appreciate its capability in managing millions of tasks efficiently, leading to high reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Control-M Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Retailer

Government

Healthcare Company

Educational Organization

Energy/Utilities Company

University

Comms Service Provider

Construction Company

Media Company

Real Estate/Law Firm

Performing Arts

Transportation Company

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Non Profit

Consumer Goods Company

Legal Firm

Pharma/Biotech Company

Logistics Company

Recreational Facilities/Services Company

Compare Control-M with alternative products

Learn more about Control-M

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

Control-M was previously known as Control M.