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Webroot DNS Protection vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webroot DNS Protection
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Domain Name System (DNS) Security (12th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Webroot DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 1.0%, down 1.3% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.2% mindshare, down 17.2% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

James Selby - PeerSpot reviewer
Offers reasonable pricing and solid scalability in the enterprise context
In my limited experience with Webroot, it has shown good scalability, particularly in the enterprise context. When it comes to Webroot DNS, I find it to be a nice solution but prefer a more comprehensive approach. I lean towards XDR vendors that can integrate DNS protection into a unified dashboard, especially as traditional anti-malware solutions like Webroot face challenges with evolving threat actors. Currently, I have around 60,000 Webroot users for anti-malware, but for DNS protection, it is a fraction—about one or two percent—since some clients opt for other solutions. Traditional anti-malware technology is becoming less effective against sophisticated threats.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"DNS protection is valuable."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"We like Zscaler's traffic filtering, web security, DLP, and IPS features. The real-time threat protection is excellent."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The URL filtering has been the most valuable feature."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"There is no lag in service when accessing the internet."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
 

Cons

"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"It needs to be more secure for production environments."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"The price could be improved."
"Sometimes, support isn't available."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"One thing that they could improve is the ability to import rules from other platforms."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
 

Pricing and Cost Advice

Information not available
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Our monthly fee is around R3000."
"The price is competitive. It's not cheap and it's not expensive."
"Zscaler is transparent about its pricing model."
"If we need any extra features, the price will increase."
"The pricing is fair based on its competitive market."
"It is a few pounds per user per month."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
31%
Comms Service Provider
11%
Wellness & Fitness Company
11%
Non Profit
5%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

SecureAnywhere DNS Protection
ZIA
 

Overview

 

Sample Customers

1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: May 2025.
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