We performed a comparison between Cisco Umbrella and Webroot DNS Protection based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Cisco Umbrella for DNS filtering and as a secure gateway."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"The customer experience is very good, and the product improves security posture."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The most valuable features of this solution are the Web Filtering and the APT."
"DNS protection is valuable."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"The dashboard of the solution is a valuable feature."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"Security, overall, can always be improved."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"It would be good to have more extensions to third-party products and a client for other device types."
"It needs to be more secure for production environments."
"The price could be improved."
"If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Webroot DNS Protection is ranked 11th in Domain Name System (DNS) Security with 6 reviews. Cisco Umbrella is rated 8.8, while Webroot DNS Protection is rated 8.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Webroot DNS Protection writes "Offers reasonable pricing and solid scalability in the enterprise context". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Webroot DNS Protection is most compared with Forcepoint Secure Web Gateway and Zscaler Internet Access. See our Cisco Umbrella vs. Webroot DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
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