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Horizon 8 vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of October 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 7.4%, down from 12.1% compared to the previous year. The mindshare of Horizon Cloud Service is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Horizon 87.4%
Horizon Cloud Service2.0%
Other90.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Muhammad JunaidJawed - PeerSpot reviewer
Helps ensure data leaks do not occur from the base machine to VDI while multi-instance capabilities remain limited
I have been using Horizon for two years. It provides my DevOps team access to PAM and server through the provider The solution has helped ensure data leaks do not occur from the base machine to VDI, and it saves data through API copyright. The solution has data leak prevention features that…
SivaKuppala - PeerSpot reviewer
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is straightforward and easy to understand for the end user. It can be deployed on any device, including iPads and Mac OS. Users can access their daily applications and resources provided by the VMware Horizon environment from any device."
"Great for desktop management, particularly when it comes to all the upgrades."
"Scalable and stable virtualization solution, with good technical support offering timely responses."
"The most valuable feature in this solution which really helped for my use case was the stand out three dimensional acceleration. It was really important for enhancing the performance for certain clients based on their scenarios."
"It is a very stable product."
"Great sorting feature to create UI on demand."
"VMware Horizon is beneficial because it reduces bandwidth consumption when accessing VDI or the virtual infrastructure. It's more secure compared to accessing a Windows desktop using RDP. It enhances security, provides better app utilization, and improves performance using graphic-intensive tools like Photoshop or 3ds Max. Using the Horizon Client makes it easy to work on those tools."
"I like VMware Horizon's ability and performance."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The tool remains pretty stable."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
 

Cons

"VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high."
"The initial setup is a little complicated."
"In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future."
"I would like to see more useful monitoring within users and a more useful help desk."
"We should be able to use the tool on different platforms."
"The solution’s stability and initial setup could be improved."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"We have limited capabilities since we are not using a multi-instance solution, just single instances. The solution underutilizes its capabilities."
"The product has a lot of bugs."
"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"The application remoting features have some room for improvement."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
 

Pricing and Cost Advice

"Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
"The license is very costly, as well as the renewal cost."
"This solution is expensive."
"For long-term use, perpetual licenses are more cost-effective, and for short-term use, subscription-based would be more cost-effective."
"We pay a monthly licensing fee for VMware Horizon."
"The price of the solution is affordable. However, there are extra fees for support."
"The pricing depends on the use cases. It depends on the company's needs and budget. For us, it was okay, not too expensive."
"The solution is expensive."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"There is a license required for the use of this solution and there are different tier levels available."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
Financial Services Firm
8%
Performing Arts
10%
Manufacturing Company
10%
Media Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise22
Large Enterprise44
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.