We compared VirusTotal and ZoneAlarm based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: VirusTotal is highly praised for its extensive global malware information database. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.
Room for Improvement: VirusTotal users want more automation capabilities and improvements in the solution’s look and feel. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.
Ease of Deployment: The setup process for VirusTotal was relatively easy and can be completed in a few days. ZoneAlarm had a simple and fast setup.
Service and Support: Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution. Some users said that ZoneAlarm's customer assistance could be improved.
Pricing: VirusTotal is generally considered to be a cost-effective solution. ZoneAlarm's pricing is considered competitive.
ROI: VirusTotal has a positive ROI. ZoneAlarm also offers a positive ROI through security improvements.
Comparison Results: VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support.
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"Personally, I find the Game Mode of the Firewall very useful."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution really focused on giving more security than an antivirus."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The phone access scan stands out as the most valuable feature for me."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They need to update and improve the features available for Mac."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
VirusTotal is ranked 8th in Anti-Malware Tools with 3 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. VirusTotal is rated 9.0, while ZoneAlarm is rated 8.2. The top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security. See our VirusTotal vs. ZoneAlarm report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.