We compared Microsoft Defender for Endpoint and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is mostly considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. VirusTotal has a positive ROI.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"Microsoft Defender for Endpoint is easy to load and it runs quietly in the background, unlike other solutions."
"The installation is straightforward."
"The integration with all variations of Microsoft Defender, for Endpoint, 365, and Cloud is valuable."
"Provides good vulnerability assessment."
"One of the main features is the solution is very light on resources and we do not have any problems with it."
"The most valuable features are that it is flexible, and it is integrated with Microsoft products."
"The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
"One of the features which differentiates it from other EDR providers is the Automated Investigation and Response, which reduces the workload of SOC analysts or engineers. They don't have to manually investigate each and every alert on the endpoint, since it does so automatically. And you can automate the investigation part."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The most valuable feature is the worldwide malware information database."
"Microsoft Defender for Endpoint could improve by adding more security features."
"Microsoft Defender for Endpoint is not as robust, and you cannot customize it much, so that's a challenge."
"The solution can be more user-friendly."
"It can be more secure."
"The biggest issue I had with Microsoft Defender for Endpoint was the antivirus and ransomware. I wanted central visibility over all the machines that we operate."
"The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."
"The time it takes to restore the application could be improved. It has a lot of dependencies. It's not like the Microsoft security that comes with the OS. Updating through the command prompt, most of the time, it takes some time to download some of these dependencies."
"From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"I would like to see an improved user interface and some automation."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 2 reviews. Microsoft Defender for Endpoint is rated 8.0, while VirusTotal is rated 9.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas VirusTotal is most compared with Cuckoo Sandbox, MetaDefender, ANY.RUN, Recorded Future and ReversingLabs. See our Microsoft Defender for Endpoint vs. VirusTotal report.
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