"The web blocking for my clients and the application control are valuable."
"Easy to set up and easy to integrate."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The solution can scale well."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The pricing should be reduced because it is expensive."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"They don't have any feature that allows you to drop the session."
"Web-filtering policies could be improved."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"Sometimes it reboots when you least expect it, and that's the main issue."
Untangle NG Firewall is ranked 5th in Unified Threat Management (UTM) with 8 reviews while Zyxel Unified Security Gateway is ranked 9th in Unified Threat Management (UTM) with 1 review. Untangle NG Firewall is rated 9.0, while Zyxel Unified Security Gateway is rated 3.0. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of Zyxel Unified Security Gateway writes "Low cost but unresponsive technical support and very unstable performance". Untangle NG Firewall is most compared with pfSense, OPNsense, Sophos UTM, Sophos XG and Fortinet FortiGate, whereas Zyxel Unified Security Gateway is most compared with Fortinet FortiGate, pfSense, WatchGuard Firebox, Fortinet FortiOS and Meraki MX.
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