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Untangle NG Firewall pros and cons

Vendor: Arista
4.3 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Untangle NG Firewall is easy to deploy, configure, and monitor for businesses.
It effectively prevents intrusions and breaches with features such as web filtering, VPN, and SSL inspection.
Untangle NG Firewall provides valuable bandwidth savings through web caching and includes premium features like antivirus and content filtering.
It is compatible with generic hardware, adding flexibility and ease of migration in case of hardware issues.
Untangle NG Firewall supports small and medium enterprises with endpoint protection management and connectivity with Active Directory.

CONS

Better online support is required, particularly for the help desk.
Management console for partners is tricky.
Improved web content filtering and web-filtering policies are needed.
Real-time threat protection is missing.
Advanced capabilities such as filtering and firewall rules are lacking.
 

Untangle NG Firewall Pros review quotes

Josh Evans - PeerSpot reviewer
Mar 21, 2022
The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints.
BA
Jun 15, 2021
They have a command center that makes it easy to log into and see all of your appliances nationwide.
it_user1143180 - PeerSpot reviewer
Oct 26, 2020
Easy to set up and easy to integrate.
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Richard Weiner - PeerSpot reviewer
May 12, 2022
The web blocking for my clients and the application control are valuable.
it_user1010853 - PeerSpot reviewer
Jun 30, 2019
Web filtering is very reliable.
VO
Dec 27, 2021
What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration.
Gary-Downey - PeerSpot reviewer
Oct 16, 2025
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
JN
Jun 26, 2019
The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome.
RicardoDias - PeerSpot reviewer
Oct 23, 2023
The initial setup is very easy.
FV
Feb 20, 2021
Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure.
 

Untangle NG Firewall Cons review quotes

Josh Evans - PeerSpot reviewer
Mar 21, 2022
It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves.
BA
Jun 15, 2021
They don't have any feature that allows you to drop the session.
it_user1143180 - PeerSpot reviewer
Oct 26, 2020
Web-filtering policies could be improved.
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
Richard Weiner - PeerSpot reviewer
May 12, 2022
On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small.
it_user1010853 - PeerSpot reviewer
Jun 30, 2019
The hardware can be improved.
VO
Dec 27, 2021
The biggest challenge that we have with this solution is local support. The local support is a problem in our area.
Gary-Downey - PeerSpot reviewer
Oct 16, 2025
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
JN
Jun 26, 2019
For the web filter, I think they can do better especially on the free model.
RicardoDias - PeerSpot reviewer
Oct 23, 2023
There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much.
FV
Feb 20, 2021
The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises.