Tricentis Tosca and ZAPTEST compete in software testing automation. Although Tricentis Tosca scores better in pricing and support satisfaction, ZAPTEST maintains an edge with its robust functionality.
Features: Tricentis Tosca supports a broad range of testing scenarios and offers codeless test automation, making complex CI/CD pipeline management more efficient. Its model-based approach allows for dynamic test case creation and simplifies the automation of non-UI technologies. ZAPTEST excels in multi-platform test automation, providing seamless integration and fast testing speeds. Its versatility across various platforms sets it apart in the sector.
Room for Improvement: Tricentis Tosca could benefit from enhancements in its UI design to improve user interaction and reduce learning curves. Its integration capabilities, while effective, may require more flexibility for certain environments. Users also note a desire for improved documentation and community support. ZAPTEST, conversely, could optimize its setup complexity to facilitate quicker deployment. Its script analysis and debugging processes may need more intuitive tools to streamline troubleshooting tasks. Furthermore, enhanced collaboration features can boost its efficiency for team usage.
Ease of Deployment and Customer Service: ZAPTEST provides flexible deployment models and comprehensive customer support, ensuring smooth implementation. Its approach is particularly appreciated for adaptable deployment options. Tricentis Tosca, while offering a structured deployment path, is noted for easy integration into existing systems. It receives positive feedback for reliable customer service, contributing to client satisfaction.
Pricing and ROI: Tricentis Tosca presents an economically attractive setup with favorable pricing, contributing to positive ROI perception. It is known for lower initial costs, appealing to budget-conscious enterprises. ZAPTEST, though potentially requiring a higher upfront investment, offers substantial long-term ROI through rich feature offerings and adaptable platforms, justifying the investment over time.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
The Vision AI implementation works very slowly, affecting the speed of our work.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
| Product | Market Share (%) |
|---|---|
| Tricentis Tosca | 17.1% |
| ZAPTEST | 0.7% |
| Other | 82.2% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 24 |
| Large Enterprise | 72 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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