Tricentis Tosca and ZAPTEST compete in software testing automation. Tricentis Tosca appears to have an advantage with its comprehensive support and pricing model, while ZAPTEST is notable for its feature-rich offerings and perceived investment value.
Features: Tricentis Tosca offers advanced test automation capabilities, extensive integration support, and AI-driven testing solutions. It allows for model-based testing and scriptless automation, which facilitates ease of use for non-technical users. ZAPTEST's strengths include cross-platform compatibility, adaptability, and robust scripting options, allowing users to automate tests across diverse environments effectively.
Room for Improvement: Tricentis Tosca could enhance its adaptability to more niche environments and provide a more straightforward user interface for novice users. It also needs to address its performance in mobile and SAP testing. ZAPTEST may benefit from improving integration with external systems and offering more detailed documentation. Enhancing technical support efficiency and expanding its AI capabilities could further solidify its market position.
Ease of Deployment and Customer Service: Tricentis Tosca offers a straightforward deployment process with reliable technical support infrastructure, catering to varying user needs efficiently. ZAPTEST is recognized for its quick deployment and strong emphasis on personalized customer service, making it a better fit for organizations seeking tailored support.
Pricing and ROI: Tricentis Tosca is known for a high initial setup cost but offers substantial long-term ROI due to comprehensive toolsets and efficiencies. Its pricing strategy is heavily focused on delivering value over time. ZAPTEST, on the other hand, is praised for a flexible cost structure that enables potentially quicker ROI, especially appealing for organizations with constrained budgets. This flexible model supports a broad adoption across varying scales of enterprise needs.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
Response through chat has been replaced by chatbots, which has impacted the experience.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
Tricentis Tosca is primarily leveraged for test automation across web, SAP, API, and mainframe applications, offering robust support for both regression and functional testing.
Tricentis Tosca's test automation capabilities extend to front-end and back-end testing, including processes like RPA and UI-based regression tests on Microsoft Windows. It supports Agile environments with multiple applications, enabling Salesforce automation, API endpoints, and end-to-end automation workflows. Tosca caters to diverse testing needs, integrating well with tools like Jenkins and Bamboo, although upgrades and customizations present challenges. Licensing costs and performance issues during loading and scanning are concerns, along with substantial learning curves for new users. Enhanced AI features and better reporting are on users' wishlist.
What are the key features of Tricentis Tosca?Tricentis Tosca is implemented across various industries, serving sectors like finance, healthcare, and retail with test automation solutions to ensure application quality and reliability. Agile teams in these industries benefit from its multi-application support and ability to manage complex end-to-end testing workflows. The tool's integration capabilities are particularly useful in environments that rely on CI/CD pipelines, ensuring continuous testing and quick feedback loops.
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