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Investigations are generally faster because analysts have immediate access to relevant network context instead of manually piecing together information from multiple sources.
The time was reduced because of the automated detections.
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
The support team was responsive and knowledgeable.
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
In my day-to-day use, it has consistently provided the visibility and detection capabilities we rely on for security monitoring and investigations.
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
I encounter no issues with health or reliability when the recommended specifications are met.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Trellix Network Detection and Response | 4.1% |
| Palo Alto Networks WildFire | 7.0% |
| Microsoft Defender for Office 365 | 6.4% |
| Other | 82.5% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 9.9% |
| Cisco Umbrella | 9.5% |
| Prisma Access by Palo Alto Networks | 7.3% |
| Other | 73.3% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 11 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Trellix Network Detection and Response provides robust threat protection with advanced detection of zero-day attacks and APTs. Its user-friendly dashboard and real-time response capabilities enhance security and visibility across networks.
Trellix Network Detection and Response stands out with its MVX engine, leveraging virtual machines for comprehensive behavioral analysis. The solution supports detection of advanced cyber threats through features like sandboxing and application filtering, offering real-time response and packet capture for detailed contextual insights. Companies benefit from seamless integration with other platforms, enhancing usability and overall protection. User-friendly interfaces improve network visibility, while stability and ease of configuration safeguard against both signature-based and signature-less threats.
What key features does Trellix offer?Companies in sectors like finance, healthcare, and enterprise security utilize Trellix Network Detection and Response for tasks such as network intrusion detection, endpoint protection, and securing data transmission paths. It aids in threat investigations, pre-sales demos, and network forensics, reducing risks by protecting against cyber threats like phishing.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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