We performed a comparison between Trellix Collaboration Security and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The product is not resource-intensive."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The initial setup was easy."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The auto-remediation feature is valuable."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"FireEye is good for malware depicting and security."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye Email Security is easy to use."
"The product protects my email."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The GUI is sometimes slow to fetch the device report and could be improved."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The solution needs better support."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The custom tailoring is limited."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"The solution must provide features to scan QR codes for threats."
"The reporting aspect of the solution needs improvement."
"I would like to see this solution become more flexible."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
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Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews while Trend Micro ScanMail is ranked 28th in Anti-Malware Tools with 5 reviews. Trellix Collaboration Security is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security and Fortinet FortiMail, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, Fortinet FortiMail and CrowdStrike Falcon.
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