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Tray.io vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tray.io
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Process Automation (55th), Cloud Data Integration (30th), Low-Code Development Platforms (74th), Integration Platform as a Service (iPaaS) (24th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
914
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Tray.io is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 1.5%, up 0.4% compared to last year.
UiPath Platform, on the other hand, focuses on Agentic Automation, holds 22.1% mindshare, down 29.3% since last year.
Integration Platform as a Service (iPaaS) Mindshare Distribution
ProductMindshare (%)
Tray.io1.5%
Boomi iPaaS8.0%
MuleSoft Anypoint Platform6.7%
Other83.8%
Integration Platform as a Service (iPaaS)
Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform22.1%
Microsoft Power Automate21.4%
Automation Anywhere17.6%
Other38.9%
Agentic Automation
 

Featured Reviews

SS
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
Marketing A/B tests have gained deeper insights from user behavior and unified global reporting
The best features Tray.io offers include excellent visualization capabilities and a dashboard, which stand out to me the most. I appreciate that it is very easy to convert the data we receive from Tray.io into dashboards from Power BI, which is extremely useful. I would also appreciate if in the future Tray.io provides a way to natively convert the data to Tableau. Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once. As a multinational and very large company, it is definitely beneficial that those of us in the UK can use the same format that colleagues use in India, and the entire data architecture is framed within a trusted system from an established organization. As far as I know, Tray.io has been operating for the last 12 years, making it a very reliable system.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once."
"Tray.io has positively impacted my organization by reducing the amount of redundant tasks that our team performs by approximately 80%, and the numbers are quite significant with the workflows alone, as we are working towards creating and utilizing AI within these workflows as well."
"Tray.io has positively impacted my organization by helping us keep our internal database and this third-party service in sync, and it has really helped us automate a lot of that work because it is fairly straightforward to maintain and develop."
"I love the REFramework and the Azure Queue and orchestrator."
"Using this tool has improved the efficiency, accuracy, and compliance of certain automated operations by up to 75%, as it uses preprogrammed bots to execute tasks, which can operate 24/7 without getting tired."
"The most valuable features are some of the panels in UiPath Studio. For example, there is a debugging panel and a Designer panel. The debugging panel is useful because without it we could not solve any problems. The debugging panel provides functionality such as Step Into and Step Out, and we have highlight buttons. It helps us to analyze our code, what is wrong in a solution, and debug from the start to the end, to make the solution better. The Designer panel is where we create a workflow or step-by-step process, the place where a developer develops the code."
"It is easy to go to the code level and write automations that only require a couple lines of code."
"UiPath is the most innovative tool for RPA and pushes innovation a step forward in every upgrade, making every FTE job much easier so that business users feel more comfortable and can focus on more productive work after their process gets automated."
"There are a number of activities available in the UiPath Studio, which are enough to automate all types of tasks."
"We have probably saved about $6 million using the product."
"It's low code/no code which makes it very easy to work with."
 

Cons

"As our product got more complex, we needed to add more and more complexity to Tray.io in terms of our setup, and that is when the benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated."
"One way Tray.io could be improved, especially for people coming in with no real coding experience, is with more comprehensive error messages."
"I have found that the error management in my main use case with Tray.io is not as effective as we would prefer."
"The initial setup was not straightforward. With some of the technical infrastructure that we deployed in 2017, we were an early adopter, so there wasn't a lot of product experience. We made a lot of mistakes with it."
"There are still a lot of things that could be improved, like the identification of elements on the screen, the error handling, etc."
"One way to improve the UiPath Academy, I think, would be to add some real life use cases and take the students through the automation process. These would be good for citizen developers to start with."
"My team has just been learning UiPath for the past three to four months, and they are still hitting a wall in certain areas that they have to dig out of."
"Since we've been with them, they've changed their licensing structure. It would be nice to have one set structure where they're not changing the structure on us because we were set with what we had, but now we are changing. I understand there's a lot of changes and reasons for it."
"I don't know if I was doing something wrong, and I did get assistance from the UiPath guys on this, but sometimes UiPath wasn't able to find an element on the screen."
"We would like the RPA app that we developed to fall back to one of our APIs and Visual Studio and have that take off."
"Some of our employees also use MacBook devices for their daily work, mostly for high-graphic projects. UiPath doesn't have a complex set of features for OS X systems. If they could add more complex features for MacBooks, that would be good."
 

Pricing and Cost Advice

Information not available
"The cost of UiPath is much less than that of Blue Prism. They've been very flexible and willing to work with us with our new contractors we just signed on. It's worked out well."
"UiPath has more costly licenses than Automation Anywhere and, of course, Power Automate."
"The pricing is quite reasonable."
"Our licensing costs are around $40,000 a year."
"Whether UiPath has reasonable or expensive pricing depends on the scale of your organization. It could be pricey for startups, but the pricing would be okay if you belong to at least a mid-level organization."
"Some features are very costly, like Document Understanding. That is why in India many customers are not using the Document Understanding license. This is a premium feature and its licensing costs are high compared to other tools."
"I can't speak to the exact price, however, recently I heard in a meeting that one license for Studio Path costs 2,825 Euros per year. This price is approximate and may fluctuate."
"This solution has a very competitive and flexible pricing scheme that depends on the process complexity."
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Top Industries

By visitors reading reviews
Construction Company
16%
Computer Software Company
12%
Outsourcing Company
9%
Comms Service Provider
8%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise143
Large Enterprise669
 

Questions from the Community

What needs improvement with Tray.io?
It was not always easy to test our changes in Tray.io. In a software engineering context, you might imagine there being different branches and different environments to make changes where you can m...
What is your primary use case for Tray.io?
We run automation workflows with Tray.io to take data from our internal databases and update a third-party software that we use. Specifically, my company offers digital trade credit, and we use tha...
What advice do you have for others considering Tray.io?
I think in general it has been a positive experience with Tray.io, and while there are areas where it can be improved, overall it is a good product. I rate Tray.io a seven out of ten.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Copper, DigitalOcean, Udemy, AdRoll, FICO, Outreach
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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