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TitanHQ SpamTitan vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (13th), Office 365 Protection (3rd)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of June 2025, in the Anti-Malware Tools category, the mindshare of TitanHQ SpamTitan is 0.6%, down from 0.6% compared to the previous year. The mindshare of VirusTotal is 5.1%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"Another nice feature is how tailored it is so that I can adjust the domain reputation score. At certain times of the year we run marketing campaigns and I can raise the score a little bit and that way we get feedback more readily. And during Christmas time, when the bad guys try to pull people in, I can turn it down and make it a little bit tighter."
"Another feature of SpamTitan that I like is the reporting. We are able to identify the users or accounts that have been attacked most. We can see information that shows us the sites that the user goes to, and that helps in launching an investigation of that user and how they use our resources."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"VirusTotal provides 95% to 98% accurate information."
"I have never had any problems with stability or bugs while using VirusTotal."
"The most valuable feature is the worldwide malware information database."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"The product is easy to use with coding, such as Python or Java, via its API."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
 

Cons

"I'd like to see something like "My First SpamTitan," by which I mean, "Guide me through the things I need to set, and tell me about the things that you're setting already." That way I would get a good feeling for setting up the product, rather than having to figure it out by myself, which is what I did."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"We're so used to it now. If anything, there should be more ease of access for the users. If you're on our mail server, there should be easier access for you to better manage your own mailbox."
"There is room for improvement in automation; better wizards for deployment, for example."
"The interface is a little outdated. The menus are simplistic and visually, it's pretty old."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see an improved user interface and some automation."
"I would like to see improved correlation with other threat intelligence sources, not just reliant on its own database, to enhance the database of threat intelligence that VirusTotal offers."
"The platform could improve in the areas of endpoints and networks."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"There should be room for improvement, particularly in the API side of things."
"VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region."
 

Pricing and Cost Advice

"Pricing is on par with other products, and it's reasonable."
"It is very good. We actually ended up saving money from our previous solution."
"The approximate cost is around $7000 USD."
"I pay $650 per year for 50 licenses."
"The pricing was a little bit below the average of what we were looking at."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"The price is good by today's standards. You actually get what you pay for."
"VirusTotal is an expensive solution."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is reasonable."
"The pricing is very economical."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
14%
Financial Services Firm
6%
Comms Service Provider
6%
Computer Software Company
18%
Financial Services Firm
9%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
Find out what your peers are saying about TitanHQ SpamTitan vs. VirusTotal and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.