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TitanHQ SpamTitan vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Anti-Malware Tools
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Email Security (17th), Office 365 Protection (5th)
VirusTotal
Ranking in Anti-Malware Tools
5th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Threat Intelligence Platforms (TIP) (7th)
 

Mindshare comparison

As of August 2026, in the Anti-Malware Tools category, the mindshare of TitanHQ SpamTitan is 1.0%, up from 0.5% compared to the previous year. The mindshare of VirusTotal is 3.1%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
VirusTotal3.1%
TitanHQ SpamTitan1.0%
Other95.9%
Anti-Malware Tools
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
reviewer2588199 - PeerSpot reviewer
Security Specialist at a tech vendor with 10,001+ employees
Improves security alerts and analysis with comprehensive insights
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites. The addition of a file selection option to analyze files would also enhance the service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If it blocks one piece of malware from getting into my system, it has probably paid for itself several times over."
"SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work."
"Overall, SpamTitan has blocked spam by 99 percent, resulting in happy end-users whose clean inboxes make everybody more productive, saving time and money."
"When we implemented SpamTitan, it went down to zero."
"SpamTitan is a product that saves us time. The less spam that you have, the more time you have because you're not digging through the mail that hits your inbox."
"It's cut down on our amount of spam."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"VirusTotal provides 95% to 98% accurate information."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"It allows us to see if there have been previous reports on certain indicators of compromise, providing insights from other security professionals."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"The product is easy to use with coding, such as Python or Java, via its API."
"I have never had any problems with stability or bugs while using VirusTotal."
"The most valuable feature is the worldwide malware information database."
 

Cons

"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like."
"The solution is very slow, it crashes and we have difficulties getting emails."
"The user interface is good, but it could use some improvement."
"I'm not 100% sure how well they scan certain attachments."
"The SpamTitan user interface is not amazing, but I don't mind it."
"Specifying your own filtering rules can be somewhat tricky."
"When an email is quarantined, there are a couple of different search filters to help find what you're looking for. Having more choices would be helpful because as it is now, we can search for inbound or outbound, the score, the subject, and the email address."
"There should be room for improvement, particularly in the API side of things."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"The platform could improve in the areas of endpoints and networks."
"VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region."
"I would like to see improvements in the score consistency and accuracy."
 

Pricing and Cost Advice

"I don't deal with pricing. In terms of licensing, the last I heard was that the licensing for users in SpamTitan isn't fully functioning because of some integration issues with Microsoft. I know we have more than 20% on our licensing at the moment, but the way the licensing is supposed to run makes a lot of sense for us. We are looking forward to that part getting implemented correctly."
"The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"Price-wise, this product is very compatible with our budget."
"The price was great compared to other solutions that we looked at the time."
"The price of SpamTitan is reasonable. It makes sense. There is no cost for me because I'm the managed service provider. The end customer pays the cost because we sell professional services to set up the whole solution, including SpamTitan and other products. Usually, it's part of a much bigger project."
"For the service, the pricing is reasonable."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"VirusTotal is an expensive solution."
"The pricing is reasonable."
"The pricing is very economical."
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Top Industries

By visitors reading reviews
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
What is your primary use case for VirusTotal?
As I work in an incident response role, my daily task is to mitigate the security alert and perform the analysis part. When any alerts come, I check the IPs from where they originate and the locati...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
Find out what your peers are saying about TitanHQ SpamTitan vs. VirusTotal and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.