We performed a comparison between TitanHQ SpamTitan and Vade for M365 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The deployment capability is a great feature."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"We have had no cases of malware slipping through since we have had SpamTitan."
"The solution is not hard to manage."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"Another nice feature is how tailored it is so that I can adjust the domain reputation score. At certain times of the year we run marketing campaigns and I can raise the score a little bit and that way we get feedback more readily. And during Christmas time, when the bad guys try to pull people in, I can turn it down and make it a little bit tighter."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"I like the fact that SpamTitan filters out phishing and spoofing links. They call it AI-driven threat protection. Though I'm a highly educated, advanced computer user, I still like not having to pay attention to where the link is going. I can trust that SpamTitan will filter it out nine times out of 10."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"It is a stable solution...My company has no worries about the deployment phase of Vade for Office 365."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The phishing and spam filters could use some improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"The admin user interface is very granular. Anyone who is in IT can relate to the statement: "With anything granular, there is going to be a little bit of complexity." It can be difficult, on a layer-by-layer basis, to wrap your head around it. Because the administration interface is so granular, some of the categories and some of the settings end up in really odd places. It's hard to figure out where a certain setting is sometimes."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"Concerning a bank, data can be confidential, and when a bank needs to transfer such data, it has to be specific to a certain level of conformity, which I did not see in the product."
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TitanHQ SpamTitan is ranked 4th in Email Security with 76 reviews while Vade for M365 is ranked 35th in Email Security with 1 review. TitanHQ SpamTitan is rated 9.0, while Vade for M365 is rated 0.0. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Vade for M365 writes "A stable tool capable of detecting malware while focusing on anti-phishing to protect its users". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Vade for M365 is most compared with Fortinet FortiMail, Hornetsecurity Hornet.email, Avanan, Microsoft Exchange Online Protection (EOP) and Mailinblack.
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