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TitanHQ SpamTitan vs Trustifi Inbound Shield comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
Trustifi Inbound Shield
Ranking in Email Security
43rd
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of TitanHQ SpamTitan is 1.2%, down from 1.3% compared to the previous year. The mindshare of Trustifi Inbound Shield is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.2%
Trustifi Inbound Shield0.3%
Other98.5%
Email Security
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Joji John - PeerSpot reviewer
Presales Engineer at Soffit
A simple and easy-to-handle solution that does not need multiple configurations, but its pricing could be improved
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations. A single IT admin supporting over 100 or 200 users can easily understand everyday reports. Trustifi Inbound Shield is a user-friendly solution that even simple lay people can understand. The product helps our customers avoid 95% of unwanted phishing emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a helpful interface."
"The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires."
"SpamTitan is extremely easy to learn and use."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"If it can stop all the garbage from getting through, then it is definitely a time saver. It is more protecting our employees than anything. We just want to make sure that we can do everything that we can do to try and prevent people from clicking on bad stuff or having to deal with bad stuff. It is easier to prevent it from coming into the network."
"SpamTitan is highly scalable. You can add as many clustered servers as you require. If you find that your cluster is under a heavy load, it's simple to get SpamTitan to add other clusters to your environment. If we doubled in staff, our current solution has more than enough capacity to cope, but we're not planning on changing our usage at this time."
"We are satisfied with the performance and spam filtering provided by TitanHQ SpamTitan. The reporting feature and customizations as per our requirements are also good."
"Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations."
 

Cons

"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"There needs to be improvement in response time due to the requirement of going through the ticketing system, which can cause delays."
"I would like to see a filter for searching inside the message content when it is quarantined."
"There should probably be a little more explanation on why one day, the email from one company goes into quarantine, and the next day, it doesn't. To me, it is a little bit random at times."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker."
"The solution's pricing is very high compared to other products like Barracuda and should be improved."
 

Pricing and Cost Advice

"The price and the licensing are fair, allowing us to make a margin on the product. We paid a one-time fee for the sandboxing feature; apart from that, it's just the standard licensing."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"Pricing is on par with other products, and it's reasonable."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"When it comes to the scalability of it, it really doesn't matter much because of the way that it is priced. You can put it on somebody who is small or big."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
Computer Software Company
24%
Financial Services Firm
11%
Outsourcing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What do you like most about Trustifi Inbound Shield?
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations.
What needs improvement with Trustifi Inbound Shield?
The solution's pricing is very high compared to other products like Barracuda and should be improved.
What advice do you have for others considering Trustifi Inbound Shield?
Trustifi Inbound Shield is deployed on the cloud in our organization. I would recommend Trustifi Inbound Shield to users who have a good budget. Overall, I rate Trustifi Inbound Shield a six out of...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
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