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TitanHQ SpamTitan vs Trustifi Inbound Shield comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
Trustifi Inbound Shield
Ranking in Email Security
55th
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of TitanHQ SpamTitan is 1.4%, up from 0.9% compared to the previous year. The mindshare of Trustifi Inbound Shield is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.4%
Trustifi Inbound Shield0.5%
Other98.1%
Email Security
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Joji John - PeerSpot reviewer
Presales Engineer at Soffit
A simple and easy-to-handle solution that does not need multiple configurations, but its pricing could be improved
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations. A single IT admin supporting over 100 or 200 users can easily understand everyday reports. Trustifi Inbound Shield is a user-friendly solution that even simple lay people can understand. The product helps our customers avoid 95% of unwanted phishing emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every client that uses it experiences a productivity boost."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"SpamTitan probably saves each one of our 35 users 10 to 15 minutes per day, seven days a week, leading to significant time savings."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"We haven't had any virus infections since implementing SpamTitan."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"We have definitely seen a return on our investment from using this product, as it's been very profitable because of how many users we have and it also saves us time because it frees the help desk staff to get other jobs done."
"Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations."
 

Cons

"The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"If you install and start using SpamTitan where the IT maturity is low, you'll have a lot of false positives, and it will ask the user for suggestions."
"I'm a contractor, I get an awful lot of organizations that are spammy in nature with respect to trying to recruit people. SpamTitan is a little more aggressive than I'd like it to be with respect to filtering some of those out, especially when I'm looking for a contract."
"There is room for improvement in automation; better wizards for deployment, for example."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
"Thousands of our customers really don't like the reports; they can't fine-tune or adjust when they get delivered."
"The admin user interface is very granular. It can be difficult, on a layer-by-layer basis, to wrap your head around it."
"The solution's pricing is very high compared to other products like Barracuda and should be improved."
 

Pricing and Cost Advice

"I pay $650 per year for 50 licenses."
"Price-wise, this product is very compatible with our budget."
"For the service, the pricing is reasonable."
"The pricing is ideal. A lot of other anti-spams are integrated in Exchange, counting technical mailboxes that are not sending any emails outside. So, they are not scanned and only for internal communication. SpamTitan only counts the emails that it scans. This is one of the best licensing models that I saw for anti-spam solutions because it is counting dynamically the number of emails that senders are sending. It counts these uniquely by week. It provides a very realistic picture. This is very useful because we are not counting the emails doing inbound or outbound notifications from our company."
"I have been really happy with them. For the price, I don't want to change."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The pricing for this solution is fair, and comparable with other products."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Computer Software Company
8%
Computer Software Company
16%
Construction Company
14%
Comms Service Provider
14%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
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Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
914,109 professionals have used our research since 2012.