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Proofpoint Email Protection vs Trustifi Inbound Shield comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
Trustifi Inbound Shield
Ranking in Email Security
55th
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Proofpoint Email Protection is 5.9%, down from 7.5% compared to the previous year. The mindshare of Trustifi Inbound Shield is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection5.9%
Trustifi Inbound Shield0.5%
Other93.6%
Email Security
 

Featured Reviews

Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
Joji John - PeerSpot reviewer
Presales Engineer at Soffit
A simple and easy-to-handle solution that does not need multiple configurations, but its pricing could be improved
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations. A single IT admin supporting over 100 or 200 users can easily understand everyday reports. Trustifi Inbound Shield is a user-friendly solution that even simple lay people can understand. The product helps our customers avoid 95% of unwanted phishing emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint Email Protection has definitely impacted my organization positively."
"Using Proofpoint Email Protection has successfully reduced the volume of emails that we need to review."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"Proofpoint Email Protection is a very robust solution."
"Proofpoint Email Protection has positively impacted my organization because when people know that we are using Proofpoint and they know we have set up a mailbox for protection, they forward issues to that mailbox and we search for them."
"Proofpoint Email Protection has reduced the analyst overhead in responding to phishing incidents by several orders of magnitude."
"Since I started using Proofpoint Email Protection, I have blocked numerous phishing emails, and while I cannot remember the exact numbers, it is more than 200 or 300."
"Proofpoint Email Protection is really good at what they do within their email protection niche."
"Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations."
 

Cons

"To move to a more sophisticated email security solution was cost-prohibitive. When you compare it to others, it was too expensive."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"Proofpoint Email Protection could improve by reducing the price."
"To improve Proofpoint Email Protection, I suggest improving the UI from the pod to align with the new admin.proofpoint.com interface, as the pod is still existing for a reason, but the interface is definitely outdated."
"Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam."
"Integration for reporting needs to be improved, it's a little complex."
"As far as visibility goes, it is definitely attainable, but additional appliances must be purchased for Proofpoint. I would rate visibility at approximately 50 to 60 percent."
"The solution's pricing is very high compared to other products like Barracuda and should be improved."
 

Pricing and Cost Advice

"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The solution uses a licensing model that is reasonable compared to other products."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The licensing is basically $8/user."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
Computer Software Company
16%
Construction Company
14%
Comms Service Provider
14%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
No data available
 

Questions from the Community

What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
914,109 professionals have used our research since 2012.