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Thales SafeNet Trusted Access vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Thales SafeNet Trusted Access
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (21st), Access Management (22nd)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (6th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of October 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Thales SafeNet Trusted Access is 1.1%, up from 1.0% compared to the previous year. The mindshare of Workspace ONE UEM is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM1.3%
Thales SafeNet Trusted Access1.1%
Other97.6%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

GauravMathur - PeerSpot reviewer
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
"No issues with scalability."
"The most valuable features in VMware Identity Manager for me are the control groups and rules."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The Workspace ONE UEM interface is very easy to understand; there are not many doubts regarding configuration and providing use cases, so it's good."
"The product offers integration capabilities with third-party solutions."
"I would rate the stability as eight out of ten."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"They could provide DLP integration for applications and specific user account security."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"Cost of licensing is quite high."
"The portal is not user-friendly."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"The integration on the application side could improve."
 

Pricing and Cost Advice

Information not available
"The pricing currently is higher than the competition."
"I have no opinion about the pricing of the product."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"Its pricing was okay for our company."
"Our organization has stopped using the solution because it was expensive."
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Top Industries

By visitors reading reviews
Government
11%
Performing Arts
10%
Manufacturing Company
9%
Legal Firm
8%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

SafeNet Trusted Access, Gemalto SafeNet Trusted Access
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Thales SafeNet Trusted Access vs. Workspace ONE UEM and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.