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Ping Identity Platform vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
20th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Ranking in Access Management
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.8%, down from 10.1% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
GauravMathur - PeerSpot reviewer
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It is a scalable solution...It is a stable solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The most valuable feature is multifactor authentication."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
"The solution is simple to use."
 

Cons

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the beginning, the initial setup was very complex."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Sometimes, there are issues with its stability."
"The product is not customizable."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"PingID would benefit from a better user interface for integration."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Educational Organization
22%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Ping Identity Platform vs. Thales SafeNet Trusted Access and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.