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Symantec Edge Secure Web Gateway vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Symantec Edge Secure Web Ga...
Ranking in Secure Web Gateways (SWG)
47th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Internet Security (6th)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Symantec Edge Secure Web Gateway is 0.1%, up from 0.0% compared to the previous year. The mindshare of Trend Micro Web Security is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
reviewer1597452 - PeerSpot reviewer
A solid proxy appliance that works very quickly and is easy to set up
It is a normal proxy, but it is very fast. The appliance operating system is not a normal Linux Unix-based operating system. It has a special fileless operating system. Its best function is that it is very fast and has a caching function. It can be used as a forward and reverse proxy as well. The reverse proxy function is very good, and the solution can be integrated with DLP, content analyzer systems, and malware analyzer stems. Now, it has a brand new web-based graphical user interface, which is very good. Earlier, it had a Java-based GUI, which was not the best. Broadcom introduced a new web gateway, a new cloud-based web gateway called WSS.
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Our primary use case for this product is DLP,"
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Content filtering is the most useful feature of iboss."
"It is a normal proxy, but it is very fast."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"The solution's technical support team is responsive."
"The solution's scalability is good and we have more than 90 users for it."
"The product's installation phase was easy."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications."
"We find the advanced license for the DLP to be particularly useful with this product."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Its pricing could be better."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The pricing could be improved."
"The product should be more secure and stable. It is also not flexible."
"The costs are a bit high in terms of licensing."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"There is room for improvement in the anti-malware capabilities."
"The installation is a little bit complex."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The system should generate reports when an attack has been stopped, contained, or removed."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
Information not available
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"The license is yearly and user based."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"We pay for the license on an annual basis."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution is expensive in terms of deployment."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
No data available
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco, Zscaler, Fortinet and others in Secure Web Gateways (SWG). Updated: June 2025.
860,168 professionals have used our research since 2012.