We performed a comparison between SPAMfighter and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"Another good feature, related to geo-blocking, is the ability to specify exemptions. We discovered that some of our customers, even though they are located in Canada, have an Exchange Server sitting in Japan or in the Netherlands. It seems they have branches or their head office in other countries. Having this exception feature is helpful."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
"SPAMfighter is a little tedious to configure and requires some technical knowledge to understand it."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"The setup was a little difficult, but they did have people who helped me so I eventually got there. They had a change and my IT people had to do some stuff. There was something about pointers. I don't remember the details where we had a little trouble, but they were changing some things around."
"SpamTitan doesn't quarantine when it blocks things based on the remote block list or greylisting. It just deletes the email. When I try to look at these blocked items, it tells me they're gone. RBL or greylisted items aren't saved, so you can check them. There may be a setting somewhere that I haven't seen."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
SPAMfighter is ranked 42nd in Anti-Malware Tools with 1 review while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. SPAMfighter is rated 7.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of SPAMfighter writes "Useful quarantining features but can be tedious to configure". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". SPAMfighter is most compared with , whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.
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