

In the competitive email security category, SpamTitan by TitanHQ and Mimecast Advanced Email Security are notable solutions. Based on user feedback, SpamTitan has the advantage due to its ease of use and cost-effectiveness, while Mimecast offers broader functionality but at a higher price.
Features: SpamTitan offers geo-blocking, pattern filtering, and multi-layered security, which significantly reduce spam. Mimecast, however, provides archiving, data loss prevention, and email encryption, catering to businesses needing comprehensive email management.
Room for Improvement: SpamTitan users find the interface complex and desire better report customization and false positive management. Mimecast is considered expensive, with users wanting enhancements in API integrations and more reliable attachment scanning.
Ease of Deployment and Customer Service: SpamTitan is praised for quick customer support and ease of deployment, with few contact layers. In contrast, Mimecast users experience a more complex initial setup and slower response times, affecting overall customer service perception.
Pricing and ROI: SpamTitan is highlighted for reasonable pricing and significant ROI, saving IT time and reducing help desk workloads by decreasing junk mail. Mimecast is seen as more expensive, affecting perceived ROI, yet appreciated for its extensive feature set.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
TitanHQ SpamTitan's stability is impeccable.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A lot of emails were missed despite being known samples.
Mimecast Email Security can be improved by adding some API integrations.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is rated highly because of its affordability and its great value.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 24.8% |
| TitanHQ SpamTitan | 5.3% |
| Other | 69.9% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
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