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Mimecast Advanced Email Security vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Mimecast Advanced Email Security effectively blocks phishing threats, offering cost-efficient protection, yet its financial returns are hard to quantify.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Senior Tech. Lead at WE
 

Customer Service

Sentiment score
5.6
Mimecast's technical support is generally effective but criticized for slow responses and high reliance on documentation over communication.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Senior Tech. Lead at WE
Mimecast technical support is generally quite good.
Information Security Analyst at Enfield Central Library
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
Email Security Engineer at Logic Infosecurity
 

Scalability Issues

Sentiment score
7.0
Mimecast Advanced Email Security is praised for scalability, handling various organization sizes, despite some minor feature-related challenges.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Email Security Engineer at Logic Infosecurity
 

Stability Issues

Sentiment score
7.5
Mimecast Advanced Email Security is stable and effective, with few issues; users rate stability from eight to ten.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Email Security Engineer at Logic Infosecurity
TitanHQ SpamTitan's stability is impeccable.
Helpdesk Internal Systems Manager at Active IT Systems
 

Room For Improvement

Mimecast Advanced Email Security needs better pricing, support, usability, filtering, API integration, and detection, with unified licensing.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
A lot of emails were missed despite being known samples.
Senior Tech. Lead at WE
Mimecast Email Security can be improved by adding some API integrations.
Email Security Engineer at Logic Infosecurity
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Helpdesk Internal Systems Manager at Active IT Systems
 

Setup Cost

Enterprise customers have mixed views on Mimecast's pricing, with opinions ranging from expensive to moderate, depending on discounts and ROI.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Senior Tech. Lead at WE
It is rated highly because of its affordability and its great value.
Helpdesk Internal Systems Manager at Active IT Systems
 

Valuable Features

Mimecast Advanced Email Security excels in spam filtering, phishing prevention, and integration, while offering robust support and ease of use.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Information Security Analyst at Enfield Central Library
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Senior Tech. Lead at WE
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
Email Security Engineer at Logic Infosecurity
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Helpdesk Internal Systems Manager at Active IT Systems
 

Categories and Ranking

Mimecast Advanced Email Sec...
Ranking in Office 365 Protection
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
Secure Email Gateway (SEG) (4th)
TitanHQ SpamTitan
Ranking in Office 365 Protection
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (19th), Anti-Malware Tools (20th)
 

Mindshare comparison

As of February 2026, in the Office 365 Protection category, the mindshare of Mimecast Advanced Email Security is 24.8%, up from 16.2% compared to the previous year. The mindshare of TitanHQ SpamTitan is 5.3%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection Market Share Distribution
ProductMarket Share (%)
Mimecast Email Security24.8%
TitanHQ SpamTitan5.3%
Other69.9%
Office 365 Protection
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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881,515 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
6%
Comms Service Provider
5%
Computer Software Company
15%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Mimecast Advanced Email Security vs. TitanHQ SpamTitan and other solutions. Updated: January 2026.
881,515 professionals have used our research since 2012.