"The most valuable feature is signature-based malware detection."
"The solution's integration capabilities are excellent. It's one of the best features."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"In terms of the Firewall, the EAP assist, the simple interface and the reporting features are quite good for clients. It's very easy to understand and to navigate the Dashboard."
"Great cloud management."
"The solution's most valuable aspect, for us, is the DLP portion of the product."
"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"This product is quite stable and there are no problems with it."
"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."
"The most valuable feature is data loss prevention."
"The solution offers very good security features and is comparable to Sophos."
"The solutions' main features are patch management and security."
"One of the features is the ability to frequently get virus signature updates."
"It seems to be user-friendly. Our users seem to like it for the most part."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"It is a solid antivirus security product."
"Some of the features that were important were a built-in firewall and device control."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"The GUI needs improvement, it's not good."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"I would like to see integration with Cisco Analytics."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"Technical support needs to be improved."
"The solution isn't quite accurate enough. It provides a lot of false positives."
"The support could be improved. The response times are slow."
"The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset."
"We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."
"The management console need improvement."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"There is room for improvement in the zero-day threat detection system."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"It would be perfect if it is capable of detecting or checking ransomware."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Sophos EPP Suite is ranked 18th in Endpoint Protection for Business (EPP) with 13 reviews while Symantec End-User Endpoint Security is ranked 6th in Endpoint Protection for Business (EPP) with 57 reviews. Sophos EPP Suite is rated 8.4, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Sophos EPP Suite writes "Stops infections from spreading around an internal network even after the problems have infiltrated it". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Sophos EPP Suite is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Cybereason Endpoint Detection & Response. See our Sophos EPP Suite vs. Symantec End-User Endpoint Security report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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