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Siebel Contact Center vs VCC Live comparison

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Oracle Logo
134 views|111 comparisons
VCC Live Logo
54 views|38 comparisons
Ranking
9th
Views
134
Comparisons
111
Reviews
0
Average Words per Review
0
Rating
N/A
17th
Views
54
Comparisons
38
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.

Offer
Learn more about Siebel Contact Center
Learn more about VCC Live
Sample Customers
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
UPC, Provident, 4Life Direct, 4finance

Siebel Contact Center is ranked 9th in Contact Center Platforms while VCC Live is ranked 17th in Contact Center Platforms. Siebel Contact Center is rated 0.0, while VCC Live is rated 0.0. On the other hand, Siebel Contact Center is most compared with , whereas VCC Live is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.