VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.
Siebel Contact Center is ranked 9th in Contact Center Platforms while VCC Live is ranked 17th in Contact Center Platforms. Siebel Contact Center is rated 0.0, while VCC Live is rated 0.0. On the other hand, Siebel Contact Center is most compared with , whereas VCC Live is most compared with .
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