We performed a comparison between Amazon Connect and VCC Live based on real PeerSpot user reviews.
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Amazon Connect is ranked 1st in Contact Center Platforms with 12 reviews while VCC Live is ranked 23rd in Contact Center Platforms. Amazon Connect is rated 8.2, while VCC Live is rated 0.0. The top reviewer of Amazon Connect writes "Offers good reliability, works well for hybrid environment, totally managed by Amazon but needs to integrate third-party CRM tools like Salesforce". On the other hand, Amazon Connect is most compared with Genesys Cloud CX, Cisco Webex Contact Center, Five9, Avaya IX Contact Center and Cisco Finesse, whereas VCC Live is most compared with .
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