We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Now Platform's best features are collaboration, configurability, and customizability."
"The main reason that people use ServiceNow is that performance is very good."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The level of automation within the platform is great."
"The product's most advantageous feature is platform innovation."
"The incident management has been the most useful feature for us."
"ITOM Discovery is a great feature."
"It is a stable solution...It is a scalable solution."
"The best thing about Temenos Quantum is how it smoothly connects with Temenos Fabric. This simplifies our quantum application by handling identity, authentication, and security tasks seamlessly, saving us from extra coding."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"You can build your own customized, native, mobile applications in an efficient matter."
"Its greatest advantage lies in its exceptional security and robustness."
"I like the complete, professional social site."
"The best feature is the Kony Studio, which is the product that is used to develop interfaces."
"The main benefit lies in its exceptional speed of implementation."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"This platform is used more by large companies because it is a little bit expensive."
"The solution is very expensive."
"The price is a bit high and can be a bit of a barrier for some customers."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The basic reporting system is rather static."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The UI is not intuitive."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
"Temenos Quantum is not quite stable yet."
"The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content."
"The technology of the solution needs an update. It is deficient in terms of connectivity."
"There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications"
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, ServiceNow, Mendix and Microsoft Azure App Service. See our ServiceNow Now Platform vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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