VMware Aria Operations for Applications and ServiceNow IT Operations Management compete in IT operations management. VMware Aria Operations might have the upper hand for businesses focused on detailed application monitoring, while ServiceNow shines with its integration capabilities.
Features:VMware Aria Operations for Applications provides comprehensive performance monitoring, application analytics, and root cause analysis with anomaly detection. ServiceNow IT Operations Management is known for robust incident management, extensive workflow automation, and seamless integration within the ServiceNow ecosystem.
Room for Improvement:VMware Aria Operations could enhance its integration capabilities and streamline its interface for user-friendliness. It may also benefit from expanding its out-of-the-box automation. ServiceNow IT Operations Management might be improved with better affordability, greater customization for diverse IT environments, and offering more flexibility in deployment options.
Ease of Deployment and Customer Service:VMware Aria Operations for Applications offers flexibility in deployment across environments with solid support options. ServiceNow IT Operations Management emphasizes a unified cloud-based approach with responsive customer service, facilitating smoother onboarding and issue resolution processes.
Pricing and ROI:VMware Aria Operations for Applications provides a competitive pricing model aligned with its monitoring and analytics ROI. ServiceNow IT Operations Management, despite a higher upfront cost, offers comprehensive service management capabilities, improving long-term ROI through operational integration.
| Product | Market Share (%) |
|---|---|
| ServiceNow IT Operations Management | 2.1% |
| VMware Aria Operations for Applications | 1.6% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.
With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
