SentinelOne Singularity Identity vs Symantec Advanced Threat Protection comparison

Symantec Advanced Threat Protection and SentinelOne Singularity Identity compete in the cybersecurity market, specifically focusing on threat detection and endpoint protection. SentinelOne appears to have an edge due to its dynamic behavior-based threat detection and lightweight design, enhancing cloud-native operations.

Features: Symantec Advanced Threat Protection offers comprehensive endpoint-to-network protection with real-time threat analysis. It includes email and network intrusion detection and seamless integration capabilities. It also provides robust cloud networking and an active engine for advanced threat detection. SentinelOne Singularity Identity utilizes dynamic behavior-based threat detection, providing detailed incident visibility. The platform offers a unified console for managing environments and features lightweight design, ensuring efficient performance suitable for cloud-native security operations.

Room for Improvement: Symantec Advanced Threat Protection needs better scalability and a more user-friendly administration interface. Enhancements in reporting and customization options are also needed. SentinelOne Singularity Identity could improve endpoint management complexities and offer clearer licensing policies. Users have expressed the need for better support responsiveness and additional integration and network detection features.

Ease of Deployment and Customer Service: Symantec Advanced Threat Protection allows flexibility across on-premises, public cloud, and hybrid cloud environments, but Broadcom's acquisition has led to mixed customer support reviews, resulting in perceived declines in support quality. SentinelOne Singularity Identity specializes in cloud deployment, praised for responsive technical support and efficient ticketing processes, ensuring high customer satisfaction levels.

Pricing and ROI: Symantec Advanced Threat Protection is considered medium-priced with flexible licensing models, but some view it as expensive since corporate changes. Noted for long-term ROI, the product's perceived value is hindered by costs. SentinelOne Singularity Identity is perceived as cost-effective, often priced below competitors like CrowdStrike, and offers significant value despite initial costs. Its flexible licensing policy and pricing transparency enhance its ROI perceptions.