As of July 2024, in the Cloud Email category, the mindshare of ZeptoMail is 16.0%, up from 5.1% compared to the previous year. The mindshare of Zoho Campaigns is 16.0%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email

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Featured Reviews

reviewer2253765

Product Manager at a computer software company with 10,001+ employees

Aug 24, 2023

A scalable and easy-to-use solution that has a good user interface and a responsive support team

We use the product for transaction emails like OTP , welcome emails and other notification emails We had deliverability with previous providers . On checking this solution, we were impressed with the product during the testing phase. And moved completely to this solution. The user interface is…

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Deepa Govind

Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur

Jul 14, 2023

A stable solution that has the ability to set up chain campaigns depending on the user's reaction

Zoho Campaigns comes under Zoho Cloud. I'm happy with the generic report stack available on Zoho Campaigns. I am not a data analyst. I understand simple English and simple sentences. So these reports help me understand how many people open my email, and beyond that, I don't need other insights. If somebody clicks on a Zoho Creator course, I know it's the right target I have to reach. In the same email, if somebody clicks on my website, I know they are more interested in understanding my credibility before they get interested in the course. This way, my needs are solved based on the generic reports. Since it interfaces with other parts of Zoho, I would recommend Zoho Campaigns to other users. Overall, I rate Zoho Campaigns an eight or nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is valuable to me."

"It is a very reliable and stable tool."

"Putting the campaigns together on Zoho is reasonably straightforward. They have a little campaign builder tool that works very well as long as you don't want the campaign to be too sophisticated."

"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."

"Zoho Campaigns is a good software for email marketing."

"It's a very simple solution for email."

"We can merge Zoho Campaigns with Zoho CRM and other applications. I think automation is the best feature of the product because it reduces manual inputs. It will work automatically and generate reports."

"Zoho Campaigns is a great product. It's easy to use. Zoho Campaigns is integrated with my CRM, so I can see everything happening within my company from the dashboard. I can manage and group my contacts and automate reporting. I enjoy checking on the metrics for my campaign. It also gives me the option of linking with Google Analytics, but I like Azure analytics better."

"The initial setup is easy."

More Zoho Campaigns pros

Cons

"We had some minor bugs."

"Zoho Campaigns has to improve its UI because sometimes it won't load the campaigns, and the software is a little lagging."

"The reports are not so clear."

"My usage is limited to the basic features."

"The support team takes a while to respond to our request."

"It takes a lot of work to get it set up the way you want. It's not an intuitive product. It takes coding work to get the sales process to work. That setup process could be simplified significantly."

"Its deliverability could be improved."

"I would like the product to include a feature that shows website traffic similar to Mailchimp. I would also like to get user and customer activity on the website so that we can easily set campaigns according to customer interest."

"They need to improve their anti-spam capabilities."

More Zoho Campaigns cons

Pricing and Cost Advice

"The solution is the cheapest in the market."

"There are additional charges, like whenever I add additional users, I need to pay extra."

"Since the product is part of a bundle, it is definitely very cost-efficient."

"Zoho Campaigns is not that expensive as compared to other solutions like MailChimp."

"We have an enterprise license for this because we use Zoho for lots of things. We have HR and a bunch of other things. We probably don't pay individually for marketing or sales, and it's all in the overall license that we have."

"Price-wise, the solution is expensive."

"The solution's pricing is reasonable."

"The tool is priced less compared to other applications."

"The solution's price is reasonable."

More Zoho Campaigns pricing and cost advice

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793,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

33%

Comms Service Provider

10%

University

Healthcare Company

Computer Software Company

14%

Retailer

Hospitality Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ZeptoMail?

The user interface is valuable to me.

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What is your experience regarding pricing and costs for ZeptoMail?

The solution is the cheapest in the market. The product has a pay-as-you-go pricing model. It’s pretty easy for us. We can just purchase the tool and use it. The pricing is pretty clear and easy. I...

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What needs improvement with ZeptoMail?

We had some minor bugs. Analytics can be made better The product must add SMS-sending features along with emails.

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What do you like most about Zoho Campaigns?

The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution.

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What is your experience regarding pricing and costs for Zoho Campaigns?

A lot of people choose Zoho because it is priced very low compared to its competitors. Zoho Campaigns is cheaper compared to other products. However, the add-ons can get very expensive.

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What needs improvement with Zoho Campaigns?

The product must provide users more control over improving the worthiness of our domain. We can follow certain best practices to improve our reputation within a community so that our emails do not ...

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Comparisons

SendGrid vs ZeptoMail

Compared 35% of the time

Amazon WorkMail vs ZeptoMail

Compared 29% of the time

Mailgun vs ZeptoMail

Compared 6% of the time

More ZeptoMail Competitors

MailChimp vs Zoho Campaigns

Compared 49% of the time

SendGrid vs Zoho Campaigns

Compared 20% of the time

More Zoho Campaigns Competitors

Product Reports

Buyer's Guide

Cloud Email

July 2024

Download ZeptoMail product report

Buyer's Guide

Zoho Campaigns

June 2024

Download Zoho Campaigns product report

Learn More

Zoho

Overview

Secure transactional email with email tracking, detailed logs and reports. ZeptoMail is tailor-made for sending transactional emails, ensuring fast delivery and inbox placement for your application emails.

With Zoho Campaigns, you can create, send and track effective email campaigns that help you build lasting relationships with your customers. Email deliverability is our highest priority and we make sure that our software delivers your emails straight to your recipients' inboxes. Zoho Campaigns gives you a multi-user account. You can maintain a single account for your entire marketing team.

Sample Customers

Information Not Available

Altus

Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email. Updated: July 2024.

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