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Cisco DNA Center vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.7% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring features are very useful for network engineers."
"The monitoring is very valuable to me."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"DNA Center is scalable."
"It offers automation, security enforcement, analytics, and integration with other Cisco technologies, making it a key driver for efficient network operations and compliance with security protocols."
"The most valuable features of Cisco DNA Center are wireless assurance and visibility."
"This is a good, stable network monitoring solution for devices."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"WhatsUp Gold is very easy to deploy."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The user interface is good enough."
 

Cons

"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"They can improve the network visibility. Licensing and its maintenance are also needed."
"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"The product has many features that do not work properly."
"The solution needs to improve the dashboard."
"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."
"DNA Center has been on the market for a few years and they need to update it."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"We can never achieve or get a good picture of the network topology."
"The technical support does not bother to respond."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
 

Pricing and Cost Advice

"Our licensing agreement is for three years."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"The price could be better. It's a very expensive tool."
"It is an expensive solution."
"We get a yearly license at the time we buy the product."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Also Known As

DNA Center
No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Cisco DNA Center vs. WhatsUp Gold and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.