Quest Rapid Recovery vs Unitrends comparison

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1,466 views|1,053 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Quest Rapid Recovery and Unitrends based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Quest Rapid Recovery vs. Unitrends Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Q&A Highlights
Question: Software replication to remote sites during disaster recovery?
Answer: We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature.""Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.""The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.""Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want.""Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.""The compression and deduplication features have helped to save on storage costs.""The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

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"What I found most valuable in Unitrends is its simple user interface. It also works reliably.""Stability-wise, I rate this solution a nine out of ten.""They have great support.""Backup/archive to multiple locations.""It is an easy system to use. The support, if needed, is always willing to help.""I am impressed with the tool's reporting and UniView features.""If you are a large organization, this is a product for you.""It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."

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Cons
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that.""It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam.""The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment.""Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually.""The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution.""It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.""One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

More Quest Rapid Recovery Cons →

"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find.""If the interface could be less complex, it is would be great.""Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing.""I would like to see more storage options for the free version.""I would like to see the real-time replication process improved, and a zero RPO feature added.""There's a lot that can be made better. For example, it could be more scalable.""The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs.""No appliance update notifications."

More Unitrends Cons →

Pricing and Cost Advice
  • "It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
  • "It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
  • "I don't think the licensing for the product is very expensive."
  • "Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
  • "I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
  • "When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
  • "Its price is okay. It is reasonable in terms of the way it works."
  • "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
  • More Quest Rapid Recovery Pricing and Cost Advice →

  • "Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
  • "When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
  • "Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
  • "Talk with the sales guys. They can work with you on the best package."
  • "We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
  • "The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
  • "Pricing model constantly changes."
  • "You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
  • More Unitrends Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user136023 - PeerSpot reviewerit_user136023 (Consultant at a tech company with 10,001+ employees)
    Vendor

    So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down?

    - What virtualization solution do you use?
    - What is the link between the 2 (?) sites?
    - What RPO and RTO are you aiming for?
    - How much data do you need to recover?

    it_user191712 - PeerSpot reviewerit_user191712 (Works)
    Vendor

    If you don't have live backup? Well as per my understanding backup is always a happened at local site (DC) on VTL and or on Tape and they were offloaded to out of DC, but as mentioned correctly it can take 24hours or more depend on the Recovery site location, accessibility & final is data size. Now the correct terminology is Online Replication or Archive/log base replication, and it is completely depend on the RPO & RTO define by business. So, answare to your 1st query : No way you can do a site recovery if you don't have DR site. Many says to take a back on tape, on disk or on storage but if all these product are installed at production site i.e. DC, will not make any sense as your DC is down and not accessible. So, "must to have live back or rather Replication to DR site.
    2nd question" fast recovery without VM in passive or standby mode at DR site. VMware has SRM which does the site recovery in case of disaster. Only condition is that you have to have a Storage with replication between the site. Other option as mentioned by Mr. Smith, is DR as a service model (DRaaS) from any cloud providers. Some of the Cloud service providers also offers CDP solution while not charging for DR site but conditions is DC must be hosted with them.

    it_user474570 - PeerSpot reviewerit_user474570 (CEO at a tech services company with 51-200 employees)
    Consultant

    Tested used my own little setup for hyper V machines have an offsite server using altaro backup offsite server backup software with windows server
    restored (anywhere) the Virtual machine was up and running within a 10min entire server

    it_user158790 - PeerSpot reviewerit_user158790 (IT & Comm Infrastructure Operations at a financial services firm with 51-200 employees)
    Vendor

    I would also recommend to use Vision DoubleTake at VM level dat has an CDP , continous data protection feature for filesystem replication and SQL integration also. It can be a choice of synchronous replication over DWDM lines if latency it not excceding 0,5 ms round trip, otherwise it will impact disk write ops.
    If zero downtime is a must I would recommend using VPLEX,ViPER from EMC or HDS Global Active Device that will present disk LUN from SAN as a single device to more processing nodes, but thus means app is aware of SW clustering (can run in multiple nodes sharing the same filesystem ir SAN LUN).
    In such approach in VMware ESXi you will present a datastore spread over DWDM like a strech cluster so you won't have to keep in mind where the app node is really running, the hypervisor will see the strech cluster as only one storage device, thus means you can move app with vMotion very fast to a second or DR site, or recover it to a DR site. More if app is SW cluster enabled then the app nodes will run seamlessly over strech cluster.
    The 2 nd option I can see is to go for Hyperconverged infrastructure and application containerization just like Docker tehcnology. How to do it: for ex. Make use of technologies like VxRail appliances and OpenStack + app transformation in Docker (for Windows VM is not so complicate). Such technolgies will apply private Cloud technology for DR.

    it_user191712 - PeerSpot reviewerit_user191712 (Works)
    Vendor

    Hi there, we are talking about Recovery from DR site, now few suggestions from my side 1) what is the defined RTO & RTO. 2) Visibility of the RPO. 3) connectivity between two or three site to meet replication requirements. 4) DR for physical & virtual, both the environment. 5) how many time in a year do the DR Drill. These point need to think and perform to achieve desire & accurate recovery from DR site.

    it_user459174 - PeerSpot reviewerit_user459174 (Sr. Consultant at a tech vendor with 501-1,000 employees)
    Vendor

    Hi you could try Arcserve UDP -> Instant VM.-

    it_user158790 - PeerSpot reviewerit_user158790 (IT & Comm Infrastructure Operations at a financial services firm with 51-200 employees)
    Vendor

    IfI understand correctly the guy needs a fast recovery solution for the production environment to a remote site, for Windows VM under VMware ESXi (or Hyper-V).
    In my understanding a DR site means an alternate location with hot or cold standby systems, the recovery plan for business continuity is depending on their RTO and RPO.Unless an RPO and RTO are defined for IT services noboby could picture o solution for such cases. In general solutions are dependent of TB of data to be assured on remote site, basically there are many practices for assuring storage space in DR in case you would need to recover:- cold backup with ESXi that sustain test and development environment physically placed in DR, in case fast recover is mandatory, they could destroy the test/develop environment and restore data from scratch with VTL replicated in DR (backup and restore with 4TB/hour or more). The single point to be assured is correct IP addressing (test/develop could be treated as untrust zone and separated with VLAN and/or firewalls). You can use data protect and snapshots for VM, backup to tape, replicate virtual tapes and restore in case of a disaster (full recovery)- hot backup means CPU and storage for backup DR purposes but can be more faster, but cost a lot of money $$$$$$- rent some storage space and CPU from Cloud vendors, use as they need, maybee the DR location can be in the Cloud provider Data Center but data confidentiality can be a showstopper.
    My proposal is to investigate the 1st option with fast backup of data snapshots (space efficiency if dedupe or data compression are available at production site at storage level) and sent them to a restore solution at remote site (virtual backups), restore ops must be tested from time to time to validate business data (not only apps).For fast backups you can try VTL or NFS appliances that include replication services, the bandwidth between sites must accommodate fast delivery to remote site (to assure that RPO and RTO, including restore times are met). I would not recommend a SW solution to replicate VM because if no storage is existing in DR dedicated for this purpose it make no sense to think on such solutions.The 2nd option if to address disk space and CPU needed with Cloud providers, otherwise disk space for VM and user data must be assured always in DR.

    it_user176241 - PeerSpot reviewerit_user176241 (Senior Manager of Engineering at a tech vendor)
    Vendor

    Hello,

    I suggest taking a look at VMware - Actifio, It might be an option for the
    environment you are working at. The minimum data backup for Actifio is
    10TB. If your environment smaller than 10TB it will not work.

    Regards,

    http://www.actifio.com/technology/integrations/vmware/

    Questions from the Community
    Top Answer:The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
    Top Answer:I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise.
    Top Answer:One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V. After the retention period, the snapshots on Hyper-V are automatically deleted, even though the… more »
    Top Answer:The most valuable feature of Unitrends for me is the automated feedback
    Top Answer:Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
    Top Answer:In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't… more »
    Ranking
    24th
    out of 131 in Backup and Recovery
    Views
    2,428
    Comparisons
    1,538
    Reviews
    2
    Average Words per Review
    591
    Rating
    9.5
    41st
    out of 131 in Backup and Recovery
    Views
    1,466
    Comparisons
    1,053
    Reviews
    4
    Average Words per Review
    697
    Rating
    7.3
    Comparisons
    Also Known As
    Dell AppAssure
    Learn More
    Overview

    Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

    Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

    The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

    Quest Rapid Recovery Features

    • Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
    • Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
    • Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
    • Live recovery: Restores operations rapidly with an RTO of minutes.
    • Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

    Quest Rapid Recovery Benefits

    • Offers the ability to easily back up data in the data center and in the cloud.

    • Allows users to return to work quickly and without any impact on their business.

    • Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.

    • Reduces the amount of storage space you need to back up your files and save money on backup costs.

    • Uses the cloud to back up, archive, and store your data in case of a disaster.

    • Functions as a single solution for both physical and virtual environments.

    Reviews from Real Users

    Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

    PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

    Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."




    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Sample Customers
    PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    REVIEWERS
    Government30%
    Energy/Utilities Company20%
    Performing Arts10%
    Educational Organization10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government9%
    Financial Services Firm7%
    Manufacturing Company6%
    REVIEWERS
    Non Tech Company11%
    Government11%
    Wireless Company11%
    Marketing Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Real Estate/Law Firm8%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business67%
    Midsize Enterprise24%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise46%
    REVIEWERS
    Small Business32%
    Midsize Enterprise44%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    Buyer's Guide
    Quest Rapid Recovery vs. Unitrends
    March 2024
    Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews while Unitrends is ranked 41st in Backup and Recovery with 34 reviews. Quest Rapid Recovery is rated 8.8, while Unitrends is rated 7.8. The top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Dell PowerProtect DD (Data Domain), Azure Backup and Rubrik, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our Quest Rapid Recovery vs. Unitrends report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.