Quest Rapid Recovery vs Unitrends comparison

Read 34 Unitrends reviews

896 Views
641 Comparison Views

84% willing to recommend

Quest Rapid Recovery

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Quest Rapid Recovery and Unitrends compete in the backup and recovery solutions market. Quest Rapid Recovery holds the advantage in pricing and customer support, while Unitrends is favored for its robust features.

Features: Quest Rapid Recovery is recognized for its fast backup and recovery processes, reduced downtime, and intuitive management capabilities. Unitrends stands out with comprehensive disaster recovery features, flexible backup options, and support for various environments.

Room for Improvement: Quest Rapid Recovery users see a need for enhanced reporting and analytics, plus smoother integration with some cloud services. Unitrends feedback suggests improvements in interface design and reducing occasional backup errors.

Ease of Deployment and Customer Service: Quest Rapid Recovery is known for its straightforward deployment process, with responsive customer service. Unitrends offers seamless deployment options but stands out due to more detailed and round-the-clock support services.

Pricing and ROI: Quest Rapid Recovery users find its pricing competitive and appreciate the quick return on investment due to reduced downtime. Unitrends, though pricier, justifies its cost with superior features and a strong ROI reported by users.

To learn more, read our detailed Quest Rapid Recovery vs. Unitrends Report (Updated: April 2025).

Quest Rapid Recovery vs. Unitrends

Download the complete report

Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Quest Rapid Recovery

Ranking in Backup and Recovery

36th

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Unitrends

Ranking in Backup and Recovery

38th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Q&A Highlights

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Jul 23, 2023

Software replication to remote sites during disaster recovery?

We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.

Granular recovery, replication is good and offers good speed

Featured Reviews

Adam Augustín

Country Manager at Prianto Ltd

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Read full review

Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The most valuable feature is the disaster recovery process from the data center."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

More Quest Rapid Recovery pros

"They have great support."

"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."

"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."

"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."

"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."

"The predictive analytics are great and the reporting is awesome."

"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."

"The most valuable feature of Unitrends for me is the automated feedback"

More Unitrends pros

Cons

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

More Quest Rapid Recovery cons

"Network-based storage stability could be improved."

"If the interface could be less complex, it is would be great."

"I would like to see the real-time replication process improved, and a zero RPO feature added."

"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"Unitrends can be challenging to scale."

"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

"No appliance update notifications."

More Unitrends cons

Pricing and Cost Advice

"I don't think the licensing for the product is very expensive."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"The pricing is on the higher end."

"Its price is okay. It is reasonable in terms of the way it works."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

More Quest Rapid Recovery pricing and cost advice

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"Talk with the sales guys. They can work with you on the best package."

"With respect to cost, my advice is to get what you need."

"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."

"Their licensing depended on the number of CPUs you had."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."

More Unitrends pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

849,963 professionals have used our research since 2012.

Answers from the Community

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Sep 20, 2016

Software replication to remote sites during disaster recovery?

2 out of 16 answers

it_user157908

Tower Architect at Atos

Jan 5, 2015

Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.

Read full answer

it_user136023

Consultant at EMC

Jan 5, 2015

So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?

Read full answer

See all 16 answers

Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

13%

Manufacturing Company

10%

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

What needs improvement with Quest Rapid Recovery?

The product is expensive.

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

Veeam Data Platform vs Quest Rapid Recovery

Comparisons

Compared 54% of the time

Quest NetVault Plus vs Quest Rapid Recovery

Compared 16% of the time

Commvault Cloud vs Quest Rapid Recovery

Compared 11% of the time

Dell PowerProtect DD (Data Domain) vs Quest Rapid Recovery

Compared 10% of the time

Azure Backup vs Quest Rapid Recovery

Compared 9% of the time

More Quest Rapid Recovery Competitors

Veeam Data Platform vs Unitrends

Compared 61% of the time

Rubrik vs Unitrends

Compared 16% of the time

Acronis Cyber Protect vs Unitrends

Compared 13% of the time

Commvault Cloud vs Unitrends

Compared 10% of the time

More Unitrends Competitors

Product Reports

Quest Rapid Recovery

Download Quest Rapid Recovery product report

Download Unitrends product report

Also Known As

Dell AppAssure

No data available

Overview

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Quest Software

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology

Quest Rapid Recovery vs. Unitrends