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Quest Rapid Recovery vs Unitrends comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Quest Rapid Recovery and Unitrends based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Quest Rapid Recovery vs. Unitrends report (Updated: September 2022).
633,952 professionals have used our research since 2012.
Q&A Highlights
Question: Software replication to remote sites during disaster recovery?
Answer: We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.""Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.""One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly.""It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server.""Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important.""Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.""Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

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"I really like the reporting options you get for various email reports.""When I have had to use tech support, they've been very good.""It's not easy to scale it.""When we talk about a backup point of view, from a backup perspective, it's a good one.""I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."

More Unitrends Pros →

Cons
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment.""It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.""I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.""There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.""For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes.""When you do a full backup, all of the memory resources on the server are used, which is something that should be improved.""The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

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"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.""Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market.""I would like to see more storage options for the free version.""Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing.""There's a lot that can be made better. For example, it could be more scalable."

More Unitrends Cons →

Pricing and Cost Advice
  • "It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
  • "I don't think the licensing for the product is very expensive."
  • "Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
  • "I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
  • "When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
  • "Its price is okay. It is reasonable in terms of the way it works."
  • "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
  • More Quest Rapid Recovery Pricing and Cost Advice →

  • "With respect to cost, my advice is to get what you need."
  • "Their licensing depended on the number of CPUs you had."
  • More Unitrends Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user136023 - PeerSpot reviewerit_user136023 (Consultant at a tech company with 10,001+ employees)
    Vendor

    So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down?

    - What virtualization solution do you use?
    - What is the link between the 2 (?) sites?
    - What RPO and RTO are you aiming for?
    - How much data do you need to recover?

    it_user191712 - PeerSpot reviewerit_user191712 (User)
    Vendor

    If you don't have live backup? Well as per my understanding backup is always a happened at local site (DC) on VTL and or on Tape and they were offloaded to out of DC, but as mentioned correctly it can take 24hours or more depend on the Recovery site location, accessibility & final is data size. Now the correct terminology is Online Replication or Archive/log base replication, and it is completely depend on the RPO & RTO define by business. So, answare to your 1st query : No way you can do a site recovery if you don't have DR site. Many says to take a back on tape, on disk or on storage but if all these product are installed at production site i.e. DC, will not make any sense as your DC is down and not accessible. So, "must to have live back or rather Replication to DR site.
    2nd question" fast recovery without VM in passive or standby mode at DR site. VMware has SRM which does the site recovery in case of disaster. Only condition is that you have to have a Storage with replication between the site. Other option as mentioned by Mr. Smith, is DR as a service model (DRaaS) from any cloud providers. Some of the Cloud service providers also offers CDP solution while not charging for DR site but conditions is DC must be hosted with them.

    it_user474570 - PeerSpot reviewerit_user474570 (CEO at a tech services company with 51-200 employees)
    Consultant

    Tested used my own little setup for hyper V machines have an offsite server using altaro backup offsite server backup software with windows server
    restored (anywhere) the Virtual machine was up and running within a 10min entire server

    it_user158790 - PeerSpot reviewerit_user158790 (IT & Comm Infrastructure Operations at a financial services firm with 51-200 employees)
    Vendor

    I would also recommend to use Vision DoubleTake at VM level dat has an CDP , continous data protection feature for filesystem replication and SQL integration also. It can be a choice of synchronous replication over DWDM lines if latency it not excceding 0,5 ms round trip, otherwise it will impact disk write ops.
    If zero downtime is a must I would recommend using VPLEX,ViPER from EMC or HDS Global Active Device that will present disk LUN from SAN as a single device to more processing nodes, but thus means app is aware of SW clustering (can run in multiple nodes sharing the same filesystem ir SAN LUN).
    In such approach in VMware ESXi you will present a datastore spread over DWDM like a strech cluster so you won't have to keep in mind where the app node is really running, the hypervisor will see the strech cluster as only one storage device, thus means you can move app with vMotion very fast to a second or DR site, or recover it to a DR site. More if app is SW cluster enabled then the app nodes will run seamlessly over strech cluster.
    The 2 nd option I can see is to go for Hyperconverged infrastructure and application containerization just like Docker tehcnology. How to do it: for ex. Make use of technologies like VxRail appliances and OpenStack + app transformation in Docker (for Windows VM is not so complicate). Such technolgies will apply private Cloud technology for DR.

    it_user191712 - PeerSpot reviewerit_user191712 (User)
    Vendor

    Hi there, we are talking about Recovery from DR site, now few suggestions from my side 1) what is the defined RTO & RTO. 2) Visibility of the RPO. 3) connectivity between two or three site to meet replication requirements. 4) DR for physical & virtual, both the environment. 5) how many time in a year do the DR Drill. These point need to think and perform to achieve desire & accurate recovery from DR site.

    it_user459174 - PeerSpot reviewerit_user459174 (Sr. Consultant at a tech vendor with 501-1,000 employees)
    Vendor

    Hi you could try Arcserve UDP -> Instant VM.-

    it_user158790 - PeerSpot reviewerit_user158790 (IT & Comm Infrastructure Operations at a financial services firm with 51-200 employees)
    Vendor

    IfI understand correctly the guy needs a fast recovery solution for the production environment to a remote site, for Windows VM under VMware ESXi (or Hyper-V).
    In my understanding a DR site means an alternate location with hot or cold standby systems, the recovery plan for business continuity is depending on their RTO and RPO.Unless an RPO and RTO are defined for IT services noboby could picture o solution for such cases. In general solutions are dependent of TB of data to be assured on remote site, basically there are many practices for assuring storage space in DR in case you would need to recover:- cold backup with ESXi that sustain test and development environment physically placed in DR, in case fast recover is mandatory, they could destroy the test/develop environment and restore data from scratch with VTL replicated in DR (backup and restore with 4TB/hour or more). The single point to be assured is correct IP addressing (test/develop could be treated as untrust zone and separated with VLAN and/or firewalls). You can use data protect and snapshots for VM, backup to tape, replicate virtual tapes and restore in case of a disaster (full recovery)- hot backup means CPU and storage for backup DR purposes but can be more faster, but cost a lot of money $$$$$$- rent some storage space and CPU from Cloud vendors, use as they need, maybee the DR location can be in the Cloud provider Data Center but data confidentiality can be a showstopper.
    My proposal is to investigate the 1st option with fast backup of data snapshots (space efficiency if dedupe or data compression are available at production site at storage level) and sent them to a restore solution at remote site (virtual backups), restore ops must be tested from time to time to validate business data (not only apps).For fast backups you can try VTL or NFS appliances that include replication services, the bandwidth between sites must accommodate fast delivery to remote site (to assure that RPO and RTO, including restore times are met). I would not recommend a SW solution to replicate VM because if no storage is existing in DR dedicated for this purpose it make no sense to think on such solutions.The 2nd option if to address disk space and CPU needed with Cloud providers, otherwise disk space for VM and user data must be assured always in DR.

    it_user176241 - PeerSpot reviewerit_user176241 (Senior Manager of Engineering at a tech vendor)
    Vendor

    Hello,

    I suggest taking a look at VMware - Actifio, It might be an option for the
    environment you are working at. The minimum data backup for Actifio is
    10TB. If your environment smaller than 10TB it will not work.

    Regards,

    http://www.actifio.com/technology/integrations/vmware/

    Questions from the Community
    Top Answer:One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The… more »
    Top Answer:I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise.
    Top Answer:In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can… more »
    Top Answer:When we talk about a backup point of view, from a backup perspective, it's a good one.
    Top Answer:Their pricing is okay, however, they need to bring it down a bit to be more competitive.
    Top Answer:They are trying to follow Quorum for instant recovery and all those things, however, they have that feature only for Windows environments and not for Linux. The console is pretty complex. Comparing… more »
    Ranking
    Views
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    Comparisons
    2,083
    Reviews
    8
    Average Words per Review
    1,894
    Rating
    9.5
    Views
    2,361
    Comparisons
    1,641
    Reviews
    4
    Average Words per Review
    803
    Rating
    7.7
    Comparisons
    Also Known As
    Dell AppAssure
    Learn More
    Overview

    Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

    Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

    The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

    Quest Rapid Recovery Features

    • Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
    • Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
    • Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
    • Live recovery: Restores operations rapidly with an RTO of minutes.
    • Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

    Quest Rapid Recovery Benefits

    • Offers the ability to easily back up data in the data center and in the cloud.

    • Allows users to return to work quickly and without any impact on their business.

    • Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.

    • Reduces the amount of storage space you need to back up your files and save money on backup costs.

    • Uses the cloud to back up, archive, and store your data in case of a disaster.

    • Functions as a single solution for both physical and virtual environments.

    Reviews from Real Users

    Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

    PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

    Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."




    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Offer
    Learn more about Quest Rapid Recovery
    Learn more about Unitrends
    Sample Customers
    PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    REVIEWERS
    Energy/Utilities Company22%
    Government22%
    Healthcare Company11%
    Educational Organization11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider11%
    Government11%
    Manufacturing Company7%
    REVIEWERS
    Wireless Company14%
    Government14%
    Non Tech Company14%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Government9%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business67%
    Midsize Enterprise28%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise16%
    Large Enterprise51%
    REVIEWERS
    Small Business38%
    Midsize Enterprise38%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise44%
    Buyer's Guide
    Quest Rapid Recovery vs. Unitrends
    September 2022
    Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: September 2022.
    633,952 professionals have used our research since 2012.

    Quest Rapid Recovery is ranked 13th in Backup and Recovery Software with 9 reviews while Unitrends is ranked 35th in Backup and Recovery Software with 5 reviews. Quest Rapid Recovery is rated 9.6, while Unitrends is rated 7.6. The top reviewer of Quest Rapid Recovery writes "Reduced our admin time by approximately 95%, paid for itself over and over, and doesn't require a whole lot of administration". On the other hand, the top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Zerto, Quest NetVault, Rubrik and Acronis Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Cohesity DataProtect and Zerto. See our Quest Rapid Recovery vs. Unitrends report.

    See our list of best Backup and Recovery Software vendors.

    We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.