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Prophix vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Prophix enhances efficiency and cost savings, offering medium to high returns with low maintenance costs, saving $80K annually.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Consultant 2 at Protiviti
 

Customer Service

Sentiment score
7.7
Prophix customer service is praised for promptness and helpfulness, though some users face challenges like time zones and initial support.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Technical support for Software AG ARIS Process Mining is good.
Consultant 2 at Protiviti
 

Scalability Issues

Sentiment score
7.6
Prophix generally delivers effective scalability and performance, though some users face issues with high concurrency and configuration complexity.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
Consultant 2 at Protiviti
 

Stability Issues

Sentiment score
7.0
Prophix is stable but faces occasional Microsoft cube dependency errors, user load impact, and challenges with reporting functionalities.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Consultant 2 at Protiviti
 

Room For Improvement

Prophix mobile features, integration, user interface, and several functionalities need enhancement for improved user experience and efficiency.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Consultant 2 at Protiviti
 

Setup Cost

Prophix offers a cost-effective, efficient solution with low setup and ongoing expenses, appealing compared to Oracle Business Intelligence.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
 

Valuable Features

Prophix offers budgeting, reporting, data management, and security features with Excel integration and cloud readiness for performance management.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
Consultant 2 at Protiviti
 

Categories and Ranking

Prophix
Ranking in Business Performance Management
20th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Financial Performance and Strategy Management (6th), Financial Close Software (18th)
Software AG ARIS Process Mi...
Ranking in Business Performance Management
14th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of January 2026, in the Business Performance Management category, the mindshare of Prophix is 2.2%, up from 0.9% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
Software AG ARIS Process Mining1.7%
Prophix2.2%
Other96.1%
Business Performance Management
 

Featured Reviews

it_user287946 - PeerSpot reviewer
Managing Director at a tech services company
Easy to use and cloud-ready, helps me manage my business
Increased margin on products Easy to use Rich functionality Complete corporate performance management solution Based on modern technology Cloud-ready All of them allow me to manage my business. BI analytics Few related Ad Hoc Analyses in one window Sorting and filtering in Data View More…
Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
30%
Construction Company
13%
Performing Arts
9%
Insurance Company
8%
Computer Software Company
12%
Financial Services Firm
11%
Outsourcing Company
11%
Energy/Utilities Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Ask a question
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What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Solarcentury, Swan Mill Paper Company, Interstates Companies, First Medical Health Plan, Community Physician Network, AAA Southern New England
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Prophix vs. Software AG ARIS Process Mining and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.