We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools."Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."
"My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there."
"LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board."
"The "Blocking" feature has helped our scrum masters track impediments and share them at the program level to stakeholders with accountability and detail so that they understand and the action items which can be noted easily."
"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps."
"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."
"Adoption across stakeholders and visibility have been the biggest success for us with LeanKit."
"We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The performance is good."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The product is quite convenient and user-friendly."
"The program is stable."
"Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards."
"The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice."
"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."
"There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."
"I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks."
"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane."
"Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"Dashboard interface is limited functionally and not very user friendly"
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The configurations are fine, but the user interface could be improved."
"The interface isn't user-friendly."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The product comes with little options out of the box."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
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Earn 20 points
Planview AgilePlace is ranked 11th in Enterprise Agile Planning Tools while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Planview AgilePlace is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AgilePlace writes "Gives us visibility into projects and enables users to leave comments on different projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AgilePlace is most compared with Jira, Microsoft Azure DevOps, Jira Align, Rally Software and JIRA Portfolio, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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