Pipedrive vs Zoho LeadChain comparison

Pipedrive and Zoho are both solutions in the Sales Force Automation category. Additionally, 78% of Pipedrive users are willing to recommend the solution.

Pipedrive

Read 13 Pipedrive reviews

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103 Comparison Views

78% willing to recommend

Zoho LeadChain

Pipedrive

Zoho LeadChain

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Executive SummaryUpdated on May 9, 2025

Pipedrive and Zoho LeadChain are competing CRM solutions with different business needs. Pipedrive may have the upper hand due to its intuitive features and competitive pricing, though Zoho LeadChain's comprehensive functionality offers significant advantages for users seeking a richer feature set.

Features: Pipedrive is equipped with sales automation tools, a visual pipeline, and robust reporting capabilities. Zoho LeadChain differentiates itself with advanced data analytics, effective lead management, and a wide range of integration options. Pipedrive's ease of use is instrumental for businesses focused on simple execution, while Zoho LeadChain provides a broader scope for analytical insights.

Ease of Deployment and Customer Service: Pipedrive offers a straightforward deployment process with strong customer support. Zoho LeadChain provides a more complex and customizable setup, backed by comprehensive onboarding resources. While Pipedrive's simplicity allows for faster implementation, Zoho equips users with extensive resources for managing its intricate system.

Pricing and ROI: Pipedrive offers a lower setup cost, making it appealing to budget-focused companies, and delivers strong ROI through its sales-focused functionalities. Zoho LeadChain's higher pricing reflects its robust features, potentially providing higher ROI for businesses that prioritize advanced functionalities.

To learn more, read our detailed Sales Force Automation Report (Updated: May 2025).

Buyer's Guide

Sales Force Automation

May 2025

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Helped 851,042 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pipedrive

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

CRM (17th), Local Government CRM (4th), Opportunity Management (5th), Sales Force Automation (6th)

Zoho LeadChain

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Vykintas Arlauskas

CTO, Retal Group at RETAL

An easy- to- use and scalable cloud-based CRM tool for managing and tracking

I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

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What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

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What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

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Comparisons

Apollo.io vs Pipedrive

Compared 74% of the time

Odoo vs Pipedrive

Compared 10% of the time

Zoho CRM vs Pipedrive

Compared 8% of the time

Microsoft Dynamics CRM vs Pipedrive

Compared 8% of the time

More Pipedrive Competitors

No data available

Product Reports

Buyer's Guide

Pipedrive

April 2025

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Buyer's Guide

Sales Force Automation

May 2025

Download Zoho LeadChain product report

Also Known As

PipelineDeals

No data available

Overview

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Zoho LeadChain is a dynamic tool designed for businesses aiming to streamline lead management and enhance sales operations, adapting seamlessly to different business environments.

Zoho LeadChain effectively optimizes lead handling processes by automating workflows and providing insightful analytics. With a focus on efficiency, it facilitates better coordination across sales teams, ensuring leads are managed from acquisition to conversion, helping businesses boost productivity.

What are the most important features of Zoho LeadChain?

Lead Scoring: Prioritizes leads based on engagement levels, directing focus towards high-value opportunities.
Automated Workflow: Simplifies repetitive tasks, enhancing operational efficiency and accuracy.
Integrated Analytics: Provides actionable insights for strategic decision-making.
Customizable Dashboards: Allows personalized views for tracking essential metrics.
Seamless CRM Integration: Enhances functionality by linking with existing systems.

What benefits and ROI should users look for in reviews?

Increased Efficiency: Amplifies team productivity by automating mundane tasks.
Better Lead Conversion: Enables higher conversion rates due to optimized lead tracking.
Enhanced Decision-Making: Supports data-driven strategies with powerful analytics.
Time Savings: Reduces time spent on manual processes.

Zoho LeadChain implementation across industries like real estate, healthcare, and services demonstrates its versatility. In healthcare, it enhances patient lead tracking; in real estate, it streamlines buyer-seller interactions, while service providers benefit from improved client engagement processes. Businesses in these sectors find it instrumental in aligning sales strategies with operational goals.

Zoho

Sample Customers

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Information Not Available

Buyer's Guide

Sales Force Automation

May 2025

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