We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It provides ease of connecting all our devices."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It's pretty stable as a product."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"You can quickly deploy the entire product with a basic config within couple of hours."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"The solution is easy to use for our managers."
"Ease of use is very good, for administrating it. It's very well known."
"As our identity model continues to mature, probably the Federation is most valueable."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The management console needs to be improved. PingID should revise it."
"In the beginning, the initial setup was very complex."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"We have encountered instances where it is not easy to do authentication."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The solution should allow for better integration with other platforms and the UBT."
"It has a long way to go until it is a cloud-based solution."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The GUIs are not very clear, especially when integrating with other products from CA."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"To add more value to this solution it needs to be more user-friendly."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
Earn 20 points
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews. PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Saviynt, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Microsoft Entra ID. See our PingID vs. Symantec Siteminder report.
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