Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #4 with an average rating of 8.3, while Broadcom is ranked #12 with an average rating of 6.6. Ping Identity holds a 7.7% mindshare in SSO, compared to Broadcom’s 2.6% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

3,282 Views
2,344 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,148 Views
837 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 16, 2025

Symantec Siteminder and Ping Identity Platform are competing products in the identity management space. Symantec Siteminder seems to have the upper hand in integration capabilities, whereas Ping Identity Platform excels in providing advanced security features.

Features: Symantec Siteminder offers robust integration capabilities with various applications, extensive policy management, and single sign-on (SSO). Ping Identity Platform supports advanced security protocols, extensive multi-factor authentication options, and highly configurable access management.

Room for Improvement: Symantec Siteminder could benefit from enhancements in customer support responsiveness, updating its user interface, and optimizing deployment processes. Ping Identity Platform could improve by reducing setup complexity, better integrating with legacy systems, and offering more competitive pricing.

Ease of Deployment and Customer Service: Symantec Siteminder provides a straightforward deployment process but may lack in responsive customer service. Ping Identity Platform simplifies deployment with intuitive configuration tools and has a responsive customer support team.

Pricing and ROI: Symantec Siteminder generally has competitive initial costs but may show slower ROI. Ping Identity Platform typically incurs higher initial costs but justifies this with a strong ROI from enhanced security features and agile identity management.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: April 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

4th

Ranking in Access Management

2nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (5th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

12th

Ranking in Access Management

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of May 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.7%, down from 10.1% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It is a very stable solution."

"I like PingFederate."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"The most valuable feature is multifactor authentication."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

More Ping Identity Platform pros

"You can quickly deploy the entire product with a basic config within couple of hours."

"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"

"The feature that I mostly valued is the ease of installation on different systems, especially on Windows."

"We almost never have outages nor see slowdowns."

"Siteminder allows us to manage identity and portability control efficiently."

"All of our applications get a point, click, and you are in, while we increase security at the same time."

"Symantec Siteminder has simplified user access for our customers from user login to their web applications."

"SAML is the best thing we're using right now because there is no need for creating an external account."

More Symantec Siteminder pros

Cons

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"We had issues with the stability."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"The product is not customizable."

"It requires some expertise to set up and manage."

"We have encountered instances where it is not easy to do authentication."

More Ping Identity Platform cons

"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."

"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."

"I would prefer to see their SAML integration be a more streamlined and easier interface."

"In future releases, I would like to see maybe more capabilities with some more modern authentication."

"Some of the new protocols, like OAuth 2.0, could be improved."

"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"We would like to the OAuth be more stable, more issues being fixed rather than not."

More Symantec Siteminder cons

Pricing and Cost Advice

"PingID's pricing is pretty competitive."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The product is costly."

"The tool is quite affordable."

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

"The solution's pricing is competitive."

"CA solutions are generally expensive but for the customer the ROI is big."

"I recommend conducting a PoC on every available product before choose one."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The pricing is reasonable."

"The licensing is fair for this solution."

"The price is quite comparable to the other enterprise-level solutions in that market."

"Symantec Siteminder is expensive; they could definitely do better on the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

35%

Insurance Company

12%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 21% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

Saviynt vs Ping Identity Platform

Compared 6% of the time

More Ping Identity Platform Competitors

ForgeRock vs Symantec Siteminder

Compared 32% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 15% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 9% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

April 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

April 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

April 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: April 2025.

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