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PGi GlobalMeet vs Polycom RealPresence Desktop comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Polycom RealPresence Desktop
Ranking in Virtual Meetings
13th
Average Rating
7.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 2.2%, up from 1.5% compared to the previous year. The mindshare of Polycom RealPresence Desktop is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Polycom RealPresence Desktop1.4%
PGi GlobalMeet2.2%
Other96.4%
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
NH
Network Technical Advisor at a government with 10,001+ employees
Regular use enables effective communication with room for improvement in interoperability
The most valuable part of the desktop is the ability to make voice and video calls. Without getting too technical or divulging too much due to the environment we are in, it allows us to further our reach, from a traditional video conferencing room. Scalability was easy. It was based on calls, not licenses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"GlobalMeet has been wonderful and a great tool for my company to use."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"GlobalMeet has been a great cost-savings for our company."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"I am impressed with the tool's production support."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"This is the future of modern business and networking."
"The ROI was phenomenal."
"It allows us to further our reach, from a traditional video conferencing room."
 

Cons

"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I would like to see the reports available right after my call, instead of 24 hours later."
"I have noticed it crashing during some events."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"There probably needs to be an improvement in interoperability."
 

Pricing and Cost Advice

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Polycom RealPresence Desktop?
There is probably room for improvement in interoperability.
What is your primary use case for Polycom RealPresence Desktop?
We use the desktop. It was used in the same case. We use it with our partners.
 

Also Known As

GlobalMeet
RealPresence Desktop
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
John Laing, China Daily, Lincoln Fire and Rescue, NATO Communications and Information Agency, NHS Home Dialysis, Silver Chain, South Carolina Department of Mental Health, nimed
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
919,919 professionals have used our research since 2012.