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Perfecto vs SmartBear LoadNinja comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Performance Testing Tools
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Functional Testing Tools (19th), Mobile App Testing Tools (6th), Test Automation Tools (19th)
SmartBear LoadNinja
Ranking in Performance Testing Tools
16th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Load Testing Tools (14th)
 

Mindshare comparison

As of October 2026, in the Performance Testing Tools category, the mindshare of Perfecto is 3.4%, up from 2.4% compared to the previous year. The mindshare of SmartBear LoadNinja is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Perfecto3.4%
SmartBear LoadNinja2.1%
Other94.5%
Performance Testing Tools
 

Featured Reviews

Rodrigo Candido Costa - PeerSpot reviewer
Software Quality and Automation Specialist at PRIME CONTROL
The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here
Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.
Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using the device lab has definitely helped us to scale our testing operations."
"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"One of the good things about Perfecto is the scalability that it provides."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"The most powerful aspect is the ease of use."
"But for now, we are happy with what have been using."
"SmartBear LoadNinja is easy to use and implement."
"It's a very simple tool for performance testing."
"We are happy with the technical support."
 

Cons

"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"It is slow compared to physical device testing. The interactive speed could be improved."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"We have had some issues with performance, which is something that should be improved."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"When using devices on the cloud, it lags quite a bit at times."
"It needs time to mature."
"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
 

Pricing and Cost Advice

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"It's definitely on the higher end of prices for this type of service."
"This is an expensive solution compared to others, by 30% to 40%."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Certainly, the cost could be reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
7%
Financial Services Firm
19%
Manufacturing Company
17%
University
12%
Construction Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
No data available
 

Also Known As

Perfecto Mobile, Perfecto Web
SmartBear LoadComplete
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
Falafel Software
Find out what your peers are saying about Perfecto vs. SmartBear LoadNinja and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.