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SmartBear LoadNinja vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
10th
Ranking in Load Testing Tools
9th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.2%, up from 1.5% compared to the previous year. The mindshare of Tricentis NeoLoad is 12.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Market Share Distribution
ProductMarket Share (%)
Tricentis NeoLoad12.9%
SmartBear LoadNinja2.2%
Other84.9%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
Dirk O. Schweier - PeerSpot reviewer
Key reports enable insightful analysis and useful for continuous performance validation
Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management. They changed the license policy very abruptly. The effect of the new license policy is that NeoLoad becomes more and more unattractive for smaller companies, and only bigger companies are interested or find the license fee fair. The smallest license fee is very high, and there is no starter package at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are happy with the technical support."
"SmartBear LoadNinja is easy to use and implement."
"It's a very simple tool for performance testing."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individual loads and data directly within NeoLoad without needing third-party tools."
"The scripting is really user-friendly and the reporting is very good."
"The most effective aspect is especially when I'm renaming all the scripting factors, basically the containers that I use."
"The most useful aspect of Tricentis NeoLoad was for the web."
"Very easy to use the front end and the UI is very good."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"The solution is a UI-based tool, so it's easy to use because we don't have to do actual recording with it. This makes it easier to use, and, in terms of speed, it's a bit faster than other tools when it comes to scripting."
 

Cons

"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"It needs time to mature."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"I would like to see support for auto-correlations."
"I didn't like much of the support that you get from the Tricentis group unless it was after it integrated with Tricentis; the support is not that good."
"The price could be more friendly, and it was impossible to continue using the same version of Tricentis NeoLoad, as we were forced to move to the next version. Sometimes there were compatibility problems, and that was a major problem with backward compatibility issues."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
"Support wasn't able to solve a technical issue."
"The debugging part of Tricentis NeoLoad takes time."
"It needs improvements in the UI. It's currently not as friendly as it should be."
"The product must improve the features that allow integration with CI/CD pipelines."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"The vendor offers flexible licensing options"
"I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one thousand users."
"The licensing cost is less compared to other licensing performance testing tools."
"When compared to LoadRunner, NeoLoad has less costs. Compared to that, it's somehow affordable."
"Pricing for Tricentis NeoLoad could be cheaper because, at the moment, it's expensive. For a year, the solution cost us a lot of money, in particular, more than $50,000."
"Licensing for NeoLoad is subscription-based."
"NeoLoad is expensive, but to my knowledge, it's better than LoadRunner."
"Licence cost is very attractive compared to other vendor tools and also there are many license alternatives."
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Consumer Goods Company
9%
Government
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise12
Large Enterprise49
 

Questions from the Community

What do you like most about SmartBear LoadComplete?
SmartBear LoadNinja is easy to use and implement.
What needs improvement with SmartBear LoadComplete?
SmartBear LoadNinja presented issues around some use cases that we wanted to do. We were using the solution to simulate using a browser and to give some browser access to our use case for multiple ...
What advice do you have for others considering SmartBear LoadComplete?
For API, we were previously using JMeter, which is an open-source solution. Overall, I rate SmartBear LoadNinja a seven out of ten.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
My relationship with Tricentis NeoLoad is that I implemented it during a trial period, and then they implemented some solution on the basis of Tricentis NeoLoad. We tested both virtual infrastructu...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.