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SmartBear LoadNinja vs Tricentis NeoLoad comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
15th
Ranking in Load Testing Tools
13th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.2%, up from 2.1% compared to the previous year. The mindshare of Tricentis NeoLoad is 13.0%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Tricentis NeoLoad13.0%
SmartBear LoadNinja2.2%
Other84.8%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
AnantJoshi - PeerSpot reviewer
Senior Director Intelligent Automation at Truglobal
Performance testing has delivered diverse global retail loads and generates clear diagnostic reports
I did not notice any weak points or downsides in Tricentis NeoLoad except for the cost. Everything else is good with the tool. When I consider that service customers have to pay the cost for the load generation, I find that the cost increases, especially when I want to generate a load for a global customer with different loads in different regions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"But for now, we are happy with what have been using."
"It's a very simple tool for performance testing."
"The most powerful aspect is the ease of use."
"What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors. The tool has a better design, scenarios, and model, which I find helpful. I also found the Result Manager a fascinating part of Tricentis NeoLoad because of the way it collates results and presents reports. The straightforward implementation of Tricentis NeoLoad, including ease of use, is also valuable to my team."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"In my opinion, correlation of dynamic data is the most important advantage of this tool."
"Learning-wise, it's pretty straightforward and flexible because if the person has little knowledge of performance testing and the process, they can definitely easily grab the knowledge from NeoLoad."
"NeoLoad offers better reporting than most competing tools. It is effortless to analyze and measure the reported data. It's also simple to generate a report that most people can read and management can understand. NeoLoad helps you figure out the main issues inside the application."
"I can recommend Tricentis NeoLoad as an alternative tool when the part of Microsoft, especially if one does not have the budget ready to go for the others."
"It offered us an easy to use, limited code option for end-to-end performance testing."
"The solution has provided us with options to improve our applications by allowing us to design scenarios, and export our scripts to the Git repository, CACD integration, Dynatrace, and AppDynamics integration."
 

Cons

"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
"It needs time to mature."
"The ability to show transactions per second during the test run is missing; currently, we have to eyeball the TPS using the graph."
"The debugging part of Tricentis NeoLoad takes time."
"Reporting needs to be better. I would like to see information such as Send Time, Receive Time, SSL, Waiting Time, and Blocking Time in my response times."
"LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols. With NeoLoad, we can go for the SAP technology, web-based HTTP, and Remote Desktop Protocol (RDP). If I have to simulate .NET application-based traffic, I won't be able to do that. So, protocol support is a limitation for NeoLoad. It should support more protocols."
"Sometimes it's complicated to maintain the test cases."
"The bigger the project, the slower it opens in the tool (as expected) but many times can be excruciatingly slow."
"Tricentis NeoLoad could improve the range of codeless scripting such as with terminal emulation apps."
"The product is expensive."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
"I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one thousand users."
"The pricing is fair for high-volume licensing."
"Tricentis NeoLoad is much cheaper compared to other tools like LoadRunner."
"From a licensing cost perspective, I rate the product an eight out of ten since it is a cheap solution that looks costly for certain areas."
"The tool's pricing is somewhat higher than licensed tools like LoadRunner. The approximate cost is around $25,000. There are no additional charges for maintenance or support. Everything is included in the package we have."
"I rate the solution's pricing an eight out of ten."
"Licensing for NeoLoad is subscription-based."
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Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
University
12%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise13
Large Enterprise51
 

Questions from the Community

Ask a question
Earn 20 points
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
Tricentis NeoLoad use cases were for retail, specifically a US based retail customer.
What needs improvement with Tricentis NeoLoad?
I did not notice any weak points or downsides in Tricentis NeoLoad except for the cost. Everything else is good with the tool. When I consider that service customers have to pay the cost for the lo...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.