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SmartBear LoadNinja vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
15th
Ranking in Load Testing Tools
11th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.4%, up from 1.8% compared to the previous year. The mindshare of Tricentis NeoLoad is 11.6%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Tricentis NeoLoad11.6%
SmartBear LoadNinja2.4%
Other86.0%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
AnantJoshi - PeerSpot reviewer
Senior Director Intelligent Automation at Truglobal
Performance testing has delivered diverse global retail loads and generates clear diagnostic reports
I did not notice any weak points or downsides in Tricentis NeoLoad except for the cost. Everything else is good with the tool. When I consider that service customers have to pay the cost for the load generation, I find that the cost increases, especially when I want to generate a load for a global customer with different loads in different regions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"But for now, we are happy with what have been using."
"We are happy with the technical support."
"The most powerful aspect is the ease of use."
"It's a very simple tool for performance testing."
"SmartBear LoadNinja is easy to use and implement."
"NeoLoad is very user friendly and works well with HTTP and REST API’s, is very effective during cloud based testing, and the cost is a fraction of LoadRunner."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"NeoLoad helped us to transition from load testing to continuous performance measurement."
"It provides easy mobile performance testing solution for our customers."
"The most valuable feature is flexibility, as it connects to all of the endpoints that we need it to."
"We've gotten 20% increase in tests-per-sprint and 35% decrease in time taken to create a script, and we also have cost savings of over one million dollars annually."
"Wasted time in low-end work (scripting) is greatly reduced with NeoLoad."
"A complex LoadRunner script could take days to create, but the same script in NeoLoad could be created within hours."
 

Cons

"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
"It needs time to mature."
"The SAP area could be improved."
"Sometimes it's complicated to maintain the test cases."
"There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner. We also need to look into how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now."
"The price could be more friendly, and it was impossible to continue using the same version of Tricentis NeoLoad, as we were forced to move to the next version. Sometimes there were compatibility problems, and that was a major problem with backward compatibility issues."
"However, they need to offer more protocol support."
"LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols."
"I haven't tried it, but I have heard that Citrix-based applications don't work properly in the SAP application."
"If one person opens any script, another person won't be able to work on it simultaneously. If they can improve that feature, it would be helpful for everyone. I found that incorporating all the scripts into a single project was the challenging part. This is because we are working on different domains—I'm on one domain, and others are on another. We need to handle all these scripts cautiously."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"We used a 60-day trial with ten hours of work per month."
"The solution requires an annual license."
"Tricentis NeoLoad price is a benefit of using this tool, it is less expensive than some of the other solutions."
"NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
"The tool is not cheap."
"The solution is quite expensive."
"The vendor offers flexible licensing options"
"Licensing for NeoLoad is subscription-based."
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Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
14%
Construction Company
9%
University
9%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise13
Large Enterprise51
 

Questions from the Community

Ask a question
Earn 20 points
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
My use case for the product is that if this is in the phone, it could start repairing using the product; it's an ERB application. It's a priority to use the two tools Tricentis NeoLoad ratio to the...
What is your experience regarding pricing and costs for Tricentis NeoLoad?
The vendor offers flexible licensing options. Tricentis NeoLoad has a SaaS platform. The solution can probably be available between 30 and 50 thousand per year, while open-source tools cost way less.
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.