We performed a comparison between Microsoft Power Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part is the automated workflow, which is quite good and easy. It is just drag-and-drop. We are able to create workflows quite quickly. We are able to directly integrate the data that it generates with Power BI dashboards. Its integration is quite good with other Microsoft tools, such as Power BI. The visualization of the data has become helpful for us."
"Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time."
"The product provides valuable integration with other Microsoft tools."
"AI Builder is a good add-on."
"The most valuable features of Microsoft Power Automate are user-friendliness and low coding functionality."
"Power Automate is not complex and is very easy-to-use in deploying most development projects."
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable."
"The low-code/no-code development aspect of the solution is great."
"Using the tool actually ends up teaching you about making workflows more efficient."
"They are leaders in the same industry."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"Its stability has been good."
"It is really flexible in what it can do."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"The initial setup is pretty easy and quite fast."
"I would like more integration with other tools. It integrates well with Microsoft products, but there should be more integration with other platforms and tools, such as chatbots."
"It would be great if you could integrate outside of Microsoft environments."
"WinAutomation is scalable to a certain extent. I would rate it seven for the scalability, which could be better. Softomotive is better scalable than WinAutomation in this regard."
"While Microsoft has a way of integrating well with itself and its own internal tools, it could do more to include external options and add them to the mix."
"Power Automate is too complicated - it forces you to go through extra tasks instead of streamlining your workflow."
"When you are doing desktop automation, they do not have a clear structure to create the code."
"The issue lies more in how you learn the solution. The information is very generalized. It could be extremely useful to have more specific information about how to use various features within the platform."
"Microsoft could offer more AI education and training."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"I would like to see an enhanced auditing feature included."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"Rule versioning and deployment to enable parallel development could still be improved"
"The way integration classes are created could be improved."
"You cannot use a two-dimensional array to read the data."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
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Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 122 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Microsoft Power Automate is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Nintex RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega CRM and WorkFusion. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.
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