We performed a comparison between Microsoft Power Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"AI Builder is a good add-on."
"Good core applications."
"The templates on offer are very good."
"The solution integrates more easily and with more tools than Automation Anywhere."
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"Power Automate Desktop allowed me to quickly visually identify parts of a screen and record it. So I can see that I know I'm going to have to click this button here, this field there, and this tab here, and I can literally go and quickly just record all of them and identify them and have them in a list that I can see and say - there's my list of things."
"I like the scalability option and the simplicity, the way we can really use the interface to easily scale up."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"The solution's ability to create adapters quickly is its most valuable feature."
"It is a good and matured solution."
"I am impressed with the tool's recording feature."
"Using the tool actually ends up teaching you about making workflows more efficient."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The tech support is highly available and there is plenty of online training available."
"It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure."
"The downside is the lack of orchestration and supplemental tools such as capturing existing processes and using them to build out."
"It can have customizations like enterprise solutions. In the approval section, there should be an option to reassign approval to some other employee. It would be good if we are able to create custom tables by linking to an item, and there is an integration with the HTML table through HTTP calls or Swagger connectors."
"Some automation features on some programs did not work smoothly."
"There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features."
"Things need to be improved with respect to RPA kinds of solutions."
"One of the challenges is dealing with OCR text recognition."
"During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back. The flow and the connectivity between databases and so on is a bit complex as well."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"I would like to improve the tool's integration features and stability."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"You cannot use a two-dimensional array to read the data."
"The development experience needs to be improved."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
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Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Microsoft Power Automate is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Nintex RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega CRM and WorkFusion. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
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