We performed a comparison between Pega CRM and Siebel Contact Center based on real PeerSpot user reviews.
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Pega CRM is ranked 7th in CRM Customer Engagement Centers with 10 reviews while Siebel Contact Center is ranked 10th in Contact Center Platforms. Pega CRM is rated 8.0, while Siebel Contact Center is rated 0.0. The top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". On the other hand, Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and HubSpot CRM, whereas Siebel Contact Center is most compared with .
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